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Groove Subaru - Service Center

Englewood, CO

4.6
1,880 Reviews

1,880 Reviews of Groove Subaru - Service Center

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May 04, 2022

Carter in service greeted me very warmly as I arrived. He had my records and knew exactly what I needed for my car serviced. I was notified very timely when my Subaru service was completed. Thank you f More

by boardinladibug25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter in service department
May 09, 2022 -

Groove Subaru responded

Thank you for working with our Service team to get your Subaru worked on!

May 03, 2022

The dealership has friendly atmosphere as well as a personal commitment to the customer upon the start to finish of your experience with the repairs of your vehicle. More

by jdsimmons36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 09, 2022 -

Groove Subaru responded

Thank you for taking the time to review your experience with our store!

May 03, 2022

Excellent job from scheduling, to drop off and pick up. Work was top notch! Communication was on point. I highly recommend! More

by lmcrow75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall service dept name
May 09, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

May 03, 2022

I just moved to Colorado and needed to pick a dealership nearby - Groove Subaru was the first on the list and I’m glad it was! Rachide was extremely kind and welcoming. I enjoyed working with him and felt v More

by carlysuhr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide
May 09, 2022 -

Groove Subaru responded

Carly, thank you for letting us know how your experience with Rachide went. We are always here to listen and offer solutions!

May 03, 2022

Have been using Groove Subaru for some years for oil change service. They have been very good. More

by TMDUDZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service, person
May 09, 2022 -

Groove Subaru responded

Thank you for your continued loyalty to our store!

May 01, 2022

My whole experience at Groove Subaru was excellent - my sales representative, Nick Stanton, was awesome! He was easy to work with while waiting for my car to arrive and he let me text him which is the bes More

by laurellane11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Nick Stanton
May 02, 2022 -

Groove Subaru responded

Laurel, thank you for sharing your kind review - we will be sure Nick & Jeremy sees this!

April 29, 2022

It was an easy purchase everyone was very friendly and understanding. They went out, of their way to get me car I wanteshock. though it was not in stock. More

by derek45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Adsit, Vincent Gabriele, Sergio de Quesada
May 02, 2022 -

Groove Subaru responded

Derek, we are so glad to hear this. Thank you for being awesome as well!

April 29, 2022

The work was done on time and very well done. Good people working there too. More

by FALLGOLDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 02, 2022 -

Groove Subaru responded

Thank you for taking the time to review your experience with our store!

April 29, 2022

I have always had a good experience with the staff and the work that has been done, but am very disappointed that we now have to pay to have the car picked up. Last year you gave us a complimentary Uber. More

by cadams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea
May 02, 2022 -

Groove Subaru responded

Hello, it looks like your experience was less than exceptional. If you have further comments about your visit, please reach out to our General Manager Brenden directly at bcarlson@grooveauto.com. Our prices have increased due to the market and for that we do apologize. Thanks!

April 28, 2022

I thought the folks were very helpful with the follow up and the info I needed. More

by BOOP42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

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