1,881 Reviews of Groove Subaru - Service Center
Overall, I've had great experiences at Groove Subaru. The work and customer service has always been great - shoutout to Ilyana Brown for her impeccable customer service. The only gripe I have is th The work and customer service has always been great - shoutout to Ilyana Brown for her impeccable customer service. The only gripe I have is that I brought my 2015 Forrester in for a recall that was supposed to address some important service lights going off. It worked for a while, but after a few weeks, the lights came back on. I had serviced my car a few more times there and every time I brought up the service lights. They took a look and thought they addressed it, but it keeps coming back up and so far they have not been able to resolve the issue. More
Everything went great. Staff was very friendly and the process went very quick and smooth. Love my new Subaru. Staff was very friendly and the process went very quick and smooth. Love my new Subaru. More
David and Rasheed (sp) Took excellent care of me even before my appointment. I needed to get a 30,000 mile check up as well as a new battery and they were able to accomplish that with no problem. David n before my appointment. I needed to get a 30,000 mile check up as well as a new battery and they were able to accomplish that with no problem. David noticed that the main cabin filter was dirty and they were able to replace at the same day in a matter of moments. The estimate of time that it would take versus the reality was a welcome surprise. I love bringing my car here for service. More
Was greeted as soon as I pulled in, really fast check-in, answered all my questions, and oil change was done with about an hour. Always great service here! answered all my questions, and oil change was done with about an hour. Always great service here! More
Groove Subaru completed the service for our 2016 Outback smoothly and on time. It was easy to make an online appointment for that same day for an oil change, wheel alignment and tire balance and rotation. T smoothly and on time. It was easy to make an online appointment for that same day for an oil change, wheel alignment and tire balance and rotation. The advisor Haley handled everything professionally, from intake to providing service updates. I've had other very good service experiences at Groove and recommend them. More