Groove Subaru - Service Center

Subaru Love Encore Once again I am amazed with this dealership. This time it was Brendan Hancock with the Subaru Love Encore program. He offered to do this meeting over Once again I am amazed with this dealership. This time it was Brendan Hancock with the Subaru Love Encore program. He offered to do this meeting over the phone since I live nearly 1oo miles from the dealership. Even though it was over the phone I felt the program was invaluable. I was able to learn more intricate details about my WRX that would of taken me years to figure out. Every time I have any dealings with Groove they treat me like an old friend and in this day that is amazing. I would recommend them to anyone in the market for a Subaru no matter where they live, I guarantee they’ll take care of your every need. More

No pressue Normally I would not write a review but I wish to share this. I didn't plan on buying till my Christmas bonus came thru and I meet a great salesperso Normally I would not write a review but I wish to share this. I didn't plan on buying till my Christmas bonus came thru and I meet a great salesperson which I would normally not say had. I told her I would not be able to buy till December or January untill I had my Christmas bonus or spend.she didn't push me to buy TODAY but understood my situation. She actually helped me.. That never happens!!!! I need a new car but she understands what I can or can't do. Most don't. I need it now but she knows am only able to do what I can do it's a rare quality but noble. More

Love Groove Subaru I have purchased my last two vehicles from Groove. Service is always easy. Anne made my Love Encore experience fun and informative and she made gettin I have purchased my last two vehicles from Groove. Service is always easy. Anne made my Love Encore experience fun and informative and she made getting a loaner car hassle free when my car was in service. More

Welcoming & amazing staff! Anne was great, very professional and friendly. Knowledgeable staff with a lasting impression that will I will recommend to my friends & family. As s Anne was great, very professional and friendly. Knowledgeable staff with a lasting impression that will I will recommend to my friends & family. As someone who travels the country often, I find your establishment to be top notch! More

Friendly Service I went to Groove Subaru to buy a new car after the hail storm and was looking for a nice, safe, AWD car. We worked with Richard, and he was very frien I went to Groove Subaru to buy a new car after the hail storm and was looking for a nice, safe, AWD car. We worked with Richard, and he was very friendly and helpful in choosing a car. We got a great price on the Subaru Forester and are excited about the new car! More

service and orientation on new car I went in for a service, free under warranty, everyone was so nice, they completed the work rapidly, washed and vacuumed my car; I also had a training I went in for a service, free under warranty, everyone was so nice, they completed the work rapidly, washed and vacuumed my car; I also had a training on all the gadgets on the new car--the woman was so helpful, didn't waste my time but showed me extra stuff I hadn't realized. She was fast, efficient and informative--and very friendy! More

great friendly service Anne helped me with window tint on my Subaru encore. She was very helpful and extremely knowledgeable about the encore and all of it's features. I wil Anne helped me with window tint on my Subaru encore. She was very helpful and extremely knowledgeable about the encore and all of it's features. I will definitely be suggesting this sealership to friends and family in the future. More

New Subaru, excellent delivery and follow-through We purchased a new Outback, our first Subaru, 3 weeks ago, and waited for a trailer hitch to arrive and to be installed. When it arrived, Anne took r We purchased a new Outback, our first Subaru, 3 weeks ago, and waited for a trailer hitch to arrive and to be installed. When it arrived, Anne took responsibility for not only expediting its installation, but also ensuring that we understood the operation of numerous new (to us) features on our Outback. Anne was always courteous, very respectful of our time, and wanted to be certain we were knowledgeable of all this Subaru has to offer. She is an excellent ambassador for Subaru and for the Groove dealership.. More

Fast friendly and caring Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. Anne was customer centered with fast service. She went out if her way to ensure that I was taken care off. There was no rush or push to buy anything. You can tell that it's not just a job but a fun career that she loves to do. More

Easy and stress free Anne made the experience pleasant and it was easy to see that she liked her job and cared for the clientele. I was very pleased with the service recei Anne made the experience pleasant and it was easy to see that she liked her job and cared for the clientele. I was very pleased with the service received. More