Groove Subaru - Service Center

A great experience! Super technical demonstration from Brendan this afternoon. He made time for me on my schedule. You can tell he enjoys helping customers. He is very en Super technical demonstration from Brendan this afternoon. He made time for me on my schedule. You can tell he enjoys helping customers. He is very enthusiastic about Subaru too! Thanks for answering all my questions! More

Jeremy I called Groove as I visited there for twice for service when I was in Lakewood. Excellent service. I called today to get lease information as I’m mov I called Groove as I visited there for twice for service when I was in Lakewood. Excellent service. I called today to get lease information as I’m moving to Denver and and my Outback lease is in Texas. Jeremy answered all my questions concerning different issues . He was very patient ,interested in my questions and never felt like he was rushed even though my lease is not up yet. He compared the Outback , Crosstrek, and Forester very specifically for me.. Elizabeth More

Features Explanation Brendan was extremely helpful in defining all of the features of my new Subaru. Cool guy, insightful, patient, and even threw in a free car wash! Brendan was extremely helpful in defining all of the features of my new Subaru. Cool guy, insightful, patient, and even threw in a free car wash! More

Outback Technology class Brendan Hancock conducted an excellent Technology Class on our Outback. Very informative. Brendan covered every aspect of operating our Outback. H Brendan Hancock conducted an excellent Technology Class on our Outback. Very informative. Brendan covered every aspect of operating our Outback. His knowledge and patience were outstanding. More

Informative re-delivery session! After taking our new Impreza home, Brendan reached out to tell us about a service Groove Subaru offers to help customers learn about all the advanced After taking our new Impreza home, Brendan reached out to tell us about a service Groove Subaru offers to help customers learn about all the advanced tech features in their vehicles. I appreciate that this service/orientation is not piggy-backed after the sales paperwork - my brain would not have been able to process or retain it all! We had a couple weeks between our sale and this appointment, which allowed us time to get acclimated to the vehicle and prepare any questions prior to the appointment. It was helpful to have a crash course from a passionate Subaru professional, rather than have to thumb through the manual to learn about all the (neat!) features on our own. Brendan was incredibly knowledgable, personable, and open to any and all questions. Thank you, Brendan! It was also an added treat that our sales rep, Chris Giordano, quickly recognized me and spent several minutes of his time to check in and answer any follow up questions. :) I'm very impressed with this dealership's customer relations practices. More

Excellent "Redelivery" visit with Brendan After driving my new Forester for a few weeks, I decided to take up Groove's offer to come back to learn more about all of the car's features. Brendan After driving my new Forester for a few weeks, I decided to take up Groove's offer to come back to learn more about all of the car's features. Brendan sat with me in my vehicle and quickly answered all the questions I had. He also pointed out many things I wasn't aware of and helped adjust various settings based on my preferences. I really appreciated this visit and all that I learned. Thank you, Brendan! The free $25 gas card was also a nice bonus. More

Customized Vehicle tuturing After purcahsing my new Outback with eyesight features and many new features, I was encouraged to schedule a learning session. I worked Brendan Hanc After purcahsing my new Outback with eyesight features and many new features, I was encouraged to schedule a learning session. I worked Brendan Hancock. He knows everything! I had so many questions and he asnwered and explained in great detail. I did not feel rushed and Brendan said he would spend as much time as I needed. He wanted to make sure I understood how to work every feature and gadget in my car. I was interested in how some of the off road features ( X-mode) would really perform, so Brendan suggested using the ramps at in the parking lot as a small test. IT was great, as now haw have confidence to take advantage of these great features. If you buy a car from Groove, make an appointment with Brendan to go over all the features. It will be worth your time and you will love working with Brendan! More

Helpful and friendly tech support After purchasing our new Outback, I was invited to go back in for a refresher on some of the tech features. Brendan met with me and answered all of my After purchasing our new Outback, I was invited to go back in for a refresher on some of the tech features. Brendan met with me and answered all of my questions that I had. Even though I had become familiar with most of the tech, Brendan gave me some tips and tricks for things that he likes to do in his vehicle. Plus, I got a $25 gas gift card, which was a bonus. Thanks, Brendan! More

Totaly Awesome! Everyone is so profession, helpful and friendly! If I knew anyone looking to buy I would send them there! If we buy again we will go back to them. Everyone is so profession, helpful and friendly! If I knew anyone looking to buy I would send them there! If we buy again we will go back to them. More