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Groove Subaru - Service Center

Englewood, CO

4.6
1,881 Reviews

1,881 Reviews of Groove Subaru - Service Center

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June 06, 2022

Thank you for squeezing me in! Love Groove! Ilyana was wonderful! Car was clean and ready to go in a short time. More

by NJKASTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilyana
Jun 12, 2022 -

Groove Subaru responded

Thank you for working with our service team!

June 06, 2022

The employees were very helpful. We arrived early and the team started to work immediately. You device department is the reason I will come to Groove Subaru when I start looking f More

by mrdannyboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Pryczynski
Jun 12, 2022 -

Groove Subaru responded

Thank you for taking the time to review and recommend our team. We are here for all your Subaru-related needs!

June 04, 2022

Good service. We love Brett. Everything is always done on time. We appreciate that. Thanks. More

by edbowditch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 06, 2022 -

Groove Subaru responded

Thank you for sharing - we have to agree: Brett is awesome!

June 03, 2022

I am very satisfied with the service department. Always professional and friendly. My car is always ready at allotted time. More

by cholesapien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett in service department.
Jun 06, 2022 -

Groove Subaru responded

Thank you for taking the time to say so - we are here for all your Subaru-related needs!

June 03, 2022

They were friendly and fery thoughtful. I would recommend them to anyone I know. Awesome More

by jkattec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 06, 2022 -

Groove Subaru responded

Thank you for sharing your kind review of our team with us here!

June 03, 2022

Ilyana took me promptly for Express service, explained exactly what would be done, facilitated communication during the oil change, and then explained what had been done before I checked out. More

by ranmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilyana
Jun 06, 2022 -

Groove Subaru responded

We will be sure to share your kind words with Ilyana!

June 02, 2022

Great customer support, gave me a loaner car when they couldn’t get it done when promised. More

by stanleyloftness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany Knief
Jun 06, 2022 -

Groove Subaru responded

Stanley, we are so glad to hear our team took care of you!

June 02, 2022

Took the car in because it kept running the battery down when parked. They had just sold me a new battery. They put a new battery in. We will see if this solves the problem which I doubt it did. More

by brownbillf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2022 -

Groove Subaru responded

Thank you for choosing to work with us!

June 02, 2022

Awesome customer service plus well-trained and personable technicians are a big plus in my book. More

by lindar324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept., Rental Services
Jun 06, 2022 -

Groove Subaru responded

We are so glad we had what you needed to get your Subaru back on the road!

May 31, 2022

Very competent. Had a very good system down always moving onto the next process. Other places you see the employees talking and not paying attention to the customer More

by tmsurger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2022 -

Groove Subaru responded

Hello, we are so glad to hear this as our team goes through hours of training and development so it is great to know our efforts are apprciated!

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