Groove Subaru - Service Center

I was left standing at my check in time when I said something then I was very quickly checked in an apology and reduction of my bill was offered for my inconvenience something then I was very quickly checked in an apology and reduction of my bill was offered for my inconvenience More

Groove Subaru always provides Excellent service when ever I need it! The staff here is always super helpful and friendly. I need it! The staff here is always super helpful and friendly. More

Had a rattle that another mechanic could not figure out after two visits. One visit at Groove and it was only my roof racks! They were great! Saved my sanity!! after two visits. One visit at Groove and it was only my roof racks! They were great! Saved my sanity!! More

I got great service with my oil change and tire rotation with a car wash too! with a car wash too! More

Everyone was very helpful and courteous and completed the work on my brakes on time. work on my brakes on time. More

Groove Subaru service center really strive to make you feel comfortable and your car issues will be thoroughly looked over. They strive to meet or beat their service estimated time and price. feel comfortable and your car issues will be thoroughly looked over. They strive to meet or beat their service estimated time and price. More

Very knowledgeable and friendly service provider. felt like everyone cared about the Quality of their work. Went to another Sabaru dealership first, was not happy with their explanation of the work t felt like everyone cared about the Quality of their work. Went to another Sabaru dealership first, was not happy with their explanation of the work that needed done. Dave Coates went out of his way to make sure I understood the work needed and personally took the time to go out to the work area and make sure the work was being done that he had explained to me. We will use your dealership for all our future service needs. More

Dave Coates was really nice, very helpful and does a great job. I received great service! great job. I received great service! More

My service associate Haley is a rock star and handles everything calmly, thoughtfully and quickly. Best customer service I've received in a long time. Thanks! everything calmly, thoughtfully and quickly. Best customer service I've received in a long time. Thanks! More

Our 2017 Forester transmission suddenly, with NO warning broke. Ron took our frantic call, arranged for the tow truck . Once the car arrived at Groove, he called and told us that the transmission needed to broke. Ron took our frantic call, arranged for the tow truck . Once the car arrived at Groove, he called and told us that the transmission needed to be replaced, etc. He kept us informed and even though the Subaru Assist agent told us we had to pay for the tow, Ron told us that since we had the extended warranty, to call Subaru Assist and ask for reimbursement. We were reimbursed. Thank goodness we had the extra warranty to cover the transmission charges. Ron kept us informed and was helpful and we still are all 'befuddled' as to why the transmission broke with such low mileage. Hopefully Subaru can do an investigation. More