Groove Subaru - Service Center

I was charged for a tire rotation that was not done per the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him two messages and NO response. I have TRUSTED Groove to perform work on my car since I purchased, but now I doubt I will return. I drive up from the Springs as I have in the past been satisfied with the help and service I have received. More

The service was impeccable as usual. I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it i I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it immediately the next morning. More

Haley was very knowledgeable, professional and friendly. The work is well done well and in a timely manner. I trust Groove Subaru service. The work is well done well and in a timely manner. I trust Groove Subaru service. More

Very postive experience, as always! Ron was friendly and very profesionsal. Communication is a PLUS...I was told what the issues were and how they were going to address them. Ron called Ron was friendly and very profesionsal. Communication is a PLUS...I was told what the issues were and how they were going to address them. Ron called called to update me and my car was ready when he estimated. Final cost was what Ron said with no surprises. I only take my car to Groove Subaru! More

Very friendly front desk staff. Even when we have an issue management is always quick to assist us and make sure we are happy. Even when we have an issue management is always quick to assist us and make sure we are happy. More

Colin Lentz said I had a leak and my drivers side boot is torn. I have no leak or a torn boot. torn. I have no leak or a torn boot. More

Quick and easy service. They are transparent with what work has been done and come to check up on you if work needs or doesn’t need to be done on your vehicle. They are transparent with what work has been done and come to check up on you if work needs or doesn’t need to be done on your vehicle. More

Josh was VERY helpful, polite, and professional. He called several times to update us on the progress of getting a new radio installed in the car. He called several times to update us on the progress of getting a new radio installed in the car. More

Communication was excellent, keeping us informed throughout the process. Estimate was accurate and fair. And work was completed on time and budget. throughout the process. Estimate was accurate and fair. And work was completed on time and budget. More

I always have a good experience at Groove. They’re very thorough and friendly, plus I feel like they’re honest with their assessments. I highly recommend Groove Subaru They’re very thorough and friendly, plus I feel like they’re honest with their assessments. I highly recommend Groove Subaru More