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Groove Subaru - Service Center

Englewood, CO

4.6
1,758 Reviews

1,758 Reviews of Groove Subaru - Service Center

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April 27, 2022

Good , just expensive especially the shop for an AC fix. The service was great. Ok More

by JCLAUSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

April 20, 2022

I like you a lot better than AutoNation on Arapahoe Road. I feel you are more capable of taking care of my needs. More

by garymeek99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attendant in oil change quickly.
Apr 25, 2022 -

Groove Subaru responded

Gary, thank you for saying so. We like working with you too!

April 20, 2022

Thank You to Dave C. He was very professional and honest with me. Will be going to him next time. More

by GOOFYJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Coats
Apr 25, 2022 -

Groove Subaru responded

Thank you for recognizing Dave for his efforts - we will be sure to share your kind words with him!

April 18, 2022

I was greeted before I even left my vehicle and I never had to wonder where do I go . The service rep walked me through all possibilities and advised without pressure. He kept me informed and his estimate More

by phyllis.omeara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
Apr 25, 2022 -

Groove Subaru responded

Phyllis, thank you for letting us know how Brett treated you and your car. We are so thankful for folks like you who put their trust in us!

April 18, 2022

Brock is the best advisor in the whole service drive. Definitely only going to him for my service write ups. More

by ryansmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Benson
Apr 25, 2022 -

Groove Subaru responded

Ryan, thank you for saying so - we have to agree, Brock is pretty great!

April 16, 2022

Rough at first but very good once the right person helped out!! Everything was great after that! More

by Rbr36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Apr 18, 2022 -

Groove Subaru responded

Thank you for sticking with us and for your patience!

April 15, 2022

Everytime Ive had serve it's been 100%. They always quote a time and I never wait long. 10/10 More

by luckbrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finlay Constant
Apr 18, 2022 -

Groove Subaru responded

Thank you for working with us!

April 15, 2022

Friendly staff, quick service. Purchased my car in July 2021. Staff in all departments very friendly and helpful! More

by maria s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Went to service department. Cannot remember any names.
Apr 18, 2022 -

Groove Subaru responded

Maria, thank you for choosing to do business with us and for servicing your Subaru here too!

April 15, 2022

Always attentive, good communication, knowledgeable and options available for transportation while car is being serviced. More

by deecordova25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Apr 18, 2022 -

Groove Subaru responded

Dee, we greatly appreciate your business and kind review!

April 14, 2022

Wonderful people taking care of my cars and great customer service provided, very ell recomended. More

by cande96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 18, 2022 -

Groove Subaru responded

Thank you for giving our team the opportunity to work with you!

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