Groove Subaru - Service Center

Great service, kept me updated throughout the service and most importantly they were nice about everything from drop off to pick up! Strongly recommend this location. most importantly they were nice about everything from drop off to pick up! Strongly recommend this location. More

The work Groove does is good work. This time I had an appointment for a Friday morning but they couldn’t get to my car until Tuesday. So I didn’t understand why I had the appointment. This time I had an appointment for a Friday morning but they couldn’t get to my car until Tuesday. So I didn’t understand why I had the appointment. That was frustrating but I will continue going to them for service. More

Ron and the service team delivered a top notch customer service experience. The service team was expecting me when I arrived. Communication is important to me and Groove nailed it with excellent communica service experience. The service team was expecting me when I arrived. Communication is important to me and Groove nailed it with excellent communication. Thank you groove! More

Very responsive; very detailed in communication and very timely. Service dept personnel are the best timely. Service dept personnel are the best More

Great efficiency getting in and out with stellar attention from the service team! I’ll be back for all my services. attention from the service team! I’ll be back for all my services. More

Excellent customer service, oil change and tire rotation took less that 1 hr and 30 min. took less that 1 hr and 30 min. More

Wonderful service and Ron Baca was great to work with. I will definitely be back. I will definitely be back. More

My experience was very good. I felt that the price for removal of my roof rack was high because it was exactly double what you charged to put it on. It is harder to put it on tha I felt that the price for removal of my roof rack was high because it was exactly double what you charged to put it on. It is harder to put it on than to take it off. In general my bill seemed inflated even considering possible cost increases. The personnel were good but the cost may prohibit future transactions. More

Brett took such care of my car. He was honest and fair in servicing my car by making repairs that were only truly needed. He gave me a senior discount and took care if the rental th He was honest and fair in servicing my car by making repairs that were only truly needed. He gave me a senior discount and took care if the rental that Zi had for the day. Groove is the only Subaru Dealership in my area. They have great customer service and because of people like Brett, I am very comfortable taking my Subaru there. More

Professional, friendly, caring, listens to what customer needs, great service. Their Turn around time exceptional. needs, great service. Their Turn around time exceptional. More