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Groove Subaru - Service Center

Englewood, CO

4.6
1,883 Reviews

1,883 Reviews of Groove Subaru - Service Center

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July 19, 2022

As always my experience with the groove Subaru service department was excellent. I will continue to have my Outback serviced there. More

by CYWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Willis
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

July 19, 2022

Service was very good as expected. Service rep was thorough but detailed in his assessment of what was needed. More

by Charlessintek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service dept I think
Aug 01, 2022 -

Groove Subaru responded

Thank you for letting us know that our team lived up to your expectations!

July 18, 2022

Auna was a great service manager! Thorough and good communication skills. We will definitely be back for service again. More

by tsgriffin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auna
Aug 01, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru Service!

July 18, 2022

We have been bringing our Subarus here since 1987. The service is excellent and the customer service has been as well. Although the people have changed, the consistency has been maintained. It's alway More

by SCSELBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Dave, Rachid
Aug 01, 2022 -

Groove Subaru responded

Wow - such a long time to have been coming back to us. Thank you from the bottom of our hearts!

July 18, 2022

I called to get my tires rotated because they did not rotate them when my oil was changed. I talked to the general manager. He had Brian call to set up the appointment Brian would be in the office for 10 More

by Lost customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with the way our team worked to solve the previous issue. You do have our apologies that we have not lived up to your expectation. We do appreciate your feedback and it will be shared with management.

July 18, 2022

Easy to work with and dependable. A great value. Treats a Subaru owner as a valued customer. More

by dk9465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with us!

July 16, 2022

Always professional service from your employees. It's always a pleasure visiting your facility. Clean and Friendly. More

by jgbcolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wheeler
Jul 18, 2022 -

Groove Subaru responded

Thank you for saying so - our team works hard to make all this look great and it's folks like you who make it all worthwhile!

July 16, 2022

I have used Groove Subaru through 2 previous name changes, and service is consistantly at a high level. Josh Magyar, who I met on my last visit, is a knowledgeable advisor. More

by CYCLEREPAIRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing to service your Subaru with us!

July 16, 2022

The service was good my service advisor kept me apprised of what was going on with my vehicle and was on time with the promise delivery I was very satisfied with my service at groove Subaru More

by TINA0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru Service!

July 15, 2022

Do a great job, very attentive, good service , make an effort to do the right thing More

by freerobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Thank you for sharing your kind review with us!

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