1,758 Reviews of Groove Subaru - Service Center
Everything went great. Staff was very friendly and the process went very quick and smooth. Love my new Subaru. Staff was very friendly and the process went very quick and smooth. Love my new Subaru. More
They were very efficient, helpful and friendly. Got my car serviced and got me on mt way quickly. Got my car serviced and got me on mt way quickly. More
David and Rasheed (sp) Took excellent care of me even before my appointment. I needed to get a 30,000 mile check up as well as a new battery and they were able to accomplish that with no problem. David n before my appointment. I needed to get a 30,000 mile check up as well as a new battery and they were able to accomplish that with no problem. David noticed that the main cabin filter was dirty and they were able to replace at the same day in a matter of moments. The estimate of time that it would take versus the reality was a welcome surprise. I love bringing my car here for service. More
Was greeted as soon as I pulled in, really fast check-in, answered all my questions, and oil change was done with about an hour. Always great service here! answered all my questions, and oil change was done with about an hour. Always great service here! More
Called with an update on progress, let me use a demo car longer. Nice techs longer. Nice techs More
Groove Subaru completed the service for our 2016 Outback smoothly and on time. It was easy to make an online appointment for that same day for an oil change, wheel alignment and tire balance and rotation. T smoothly and on time. It was easy to make an online appointment for that same day for an oil change, wheel alignment and tire balance and rotation. The advisor Haley handled everything professionally, from intake to providing service updates. I've had other very good service experiences at Groove and recommend them. More
I’ve been in the shop multiple times in the past two years and still haven’t had everything repaired. I leave with one problem fixed, only to have two more pop up. I’ve had to come back twice for servic years and still haven’t had everything repaired. I leave with one problem fixed, only to have two more pop up. I’ve had to come back twice for services that were not preformed correctly. Go somewhere else! More
Rachide was very helpful and assisted me in getting my diagnostic completed. He is always very easy to work with. In general, the service team is great. diagnostic completed. He is always very easy to work with. In general, the service team is great. More
My service adviser was pleasant, professional and I actually felt she cared and was interested in her customers/clients and her job. That doesn’t happen today so management must be doing something rig actually felt she cared and was interested in her customers/clients and her job. That doesn’t happen today so management must be doing something right! I will definitely use Groove for future services. Brock was also helpful. Compliments to Groove More