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Groove Subaru - Service Center

Englewood, CO

4.6
1,758 Reviews

1,758 Reviews of Groove Subaru - Service Center

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May 18, 2022

Everything went great. Staff was very friendly and the process went very quick and smooth. Love my new Subaru. More

by Golfmirton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Groove Subaru responded

Thank you for working with Travis - you were a pleasure to work with as well!

May 16, 2022

They were very efficient, helpful and friendly. Got my car serviced and got me on mt way quickly. More

by djtaylor6437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Utku Ogut, Sergio de Quesada
May 23, 2022 -

Groove Subaru responded

Thank you for saying so and thank you for your business!

May 16, 2022

Carver was awesome and made sure my experience was a good one. See you next time! More

by robert.niles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carver
May 23, 2022 -

Groove Subaru responded

Thank you for letting us know, Robert!

May 16, 2022

David and Rasheed (sp) Took excellent care of me even before my appointment. I needed to get a 30,000 mile check up as well as a new battery and they were able to accomplish that with no problem. David n More

by trynarhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 23, 2022 -

Groove Subaru responded

Thank you for working with our service department to get your Subaru back on the road!

May 16, 2022

Was greeted as soon as I pulled in, really fast check-in, answered all my questions, and oil change was done with about an hour. Always great service here! More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron was the service person
May 23, 2022 -

Groove Subaru responded

We are so happy to hear this - thanks!

May 16, 2022

Called with an update on progress, let me use a demo car longer. Nice techs More

by bsheely700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cahoj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mulvey
May 23, 2022 -

Groove Subaru responded

Thank you for letting us know how our team treated you. We are glad to hear it was an easy visit!

May 14, 2022

Groove Subaru completed the service for our 2016 Outback smoothly and on time. It was easy to make an online appointment for that same day for an oil change, wheel alignment and tire balance and rotation. T More

by dwiest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
May 16, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru - we are here when you need us!

May 16, 2022 -

dwiest1 responded

I am happy to give a good review. But - please do me a favor and change my screen name to Doug - Thank you very much!

May 13, 2022

I’ve been in the shop multiple times in the past two years and still haven’t had everything repaired. I leave with one problem fixed, only to have two more pop up. I’ve had to come back twice for servic More

by bcbyassee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Coates
May 16, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your vehicle and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

May 13, 2022

Rachide was very helpful and assisted me in getting my diagnostic completed. He is always very easy to work with. In general, the service team is great. More

by PM.110184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
May 16, 2022 -

Groove Subaru responded

Thank you for working with Rachide - we have to agree, he is pretty great!

May 12, 2022

My service adviser was pleasant, professional and I actually felt she cared and was interested in her customers/clients and her job. That doesn’t happen today so management must be doing something rig More

by Sherrykorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana and Brock in Service
May 16, 2022 -

Groove Subaru responded

Sherry, thank you for sharing your kind review and recommendation of our team with us all here!

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