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Groove Subaru - Service Center

Englewood, CO

4.6
1,883 Reviews

1,883 Reviews of Groove Subaru - Service Center

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August 11, 2022

Amazing, knowledgeable staff. Friendly and conscientious. Gave timely updates to the progress of service. Best service center ever! More

by mrsraila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 15, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

August 10, 2022

Flawless as always! Rachide is amazing and gives honest, fast and wonderful customer care. Will absolutely continue taking my car to this team. More

by AMANDA_GERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide, Kyle, Cody, Angela
Aug 15, 2022 -

Groove Subaru responded

Thank you for recognizing our hardworking Service team. We are so glad to have you as a customer!

August 10, 2022

I very much like every aspect of this dealership. I have been treated very well by new car sales, the finance department, the parts department, the loaner car department, and the service department. More

by davemootown226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Blauch
Aug 15, 2022 -

Groove Subaru responded

Dave, thank you for sharing your kind review with us. We work hard to make it look easy and it's folks like you who make it all worthwhile.

August 09, 2022

Courteous, cheerful and competent service personnel made sure that I was satisfied with the service More

by ferrerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schmidt
Aug 15, 2022 -

Groove Subaru responded

Hello, we are very glad to hear your experience went so well!

August 09, 2022

Everyone was very courteous and took care of every detail. Brett as been extremely good over the years. I know I am always going to be taken care of. More

by INGEBUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 15, 2022 -

Groove Subaru responded

Your business means the world to us so thank you!

August 09, 2022

Professional and fast - nice to work with . Courteous, polite, willing to Uber me home and back More

by hollykozlowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 15, 2022 -

Groove Subaru responded

Holly, you are so welcome - come see us anytime!

August 08, 2022

Groove Subaru is the worst dealership experience I have ever experienced. They do not stand behind their products or warranties and I will never be going back. Go anywhere else, but here. More

by Clarkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Cooper
Aug 11, 2022 -

Groove Subaru responded

Hello, Groove purchased this vehicle back for the price paid. It was an unfortunate circumstance that the preowned had leaks and we could not properly diagnose / repair them. We have made this right.

August 06, 2022

I needed to have 2 recalls done on my Subaru. I made the appointment online. They were very busy when I checked in, but after a short wait, they told me 4 hours. I planned to hang out in their wa More

by mcmoonhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in the service department
Aug 15, 2022 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

August 05, 2022

Good time management , great customer appreciation, I will return for additional service and recommend to my friends and family. More

by lesliemitchell72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 15, 2022 -

Groove Subaru responded

Leslie, we are so glad to hear this!

August 05, 2022

The lady that helped me was absolutely professional, friendly and wonderful! Sorry I can’t remember her name More

by AGUIRREMARIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 15, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru service!

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