Groove Subaru - Service Center

Friendly, outgoing, caring, professionally and keeps you posted on how long before your car is ready. posted on how long before your car is ready. More

It took 4 hours to change my oil and put in new rear brakes that has been ordered the week before. They could not find the rear brakes for an hour. brakes that has been ordered the week before. They could not find the rear brakes for an hour. More

I was forced to drop my car off in the over night box and the service advisor said lock the door behind him at 6pm. I haven’t received a phone call all day with the status of my car even called and left voic the service advisor said lock the door behind him at 6pm. I haven’t received a phone call all day with the status of my car even called and left voice mails. More

I made apt on Friday to have brakes replaced from inspection and pictures showing my rear brakes needed to be replaced Came here today with apt to be told after waiting an hour that they had no br inspection and pictures showing my rear brakes needed to be replaced Came here today with apt to be told after waiting an hour that they had no brake pads. Not happy about that. More

The staff at groove is friendly. I feel like their prices are a little high but they seem to do a good job. I feel like their prices are a little high but they seem to do a good job. More

I had a great professional experience at Groove Subaru. Thrilled to find out my repair was co reed under warranty. Thrilled to find out my repair was co reed under warranty. More

Service reps are friendly and attentive to the customer and customer concerns. Prices are reasonable for the times. and customer concerns. Prices are reasonable for the times. More

Very expensive maintenance and charged for spin balance of tires that I just had done. Low on antifreeze when I got home. of tires that I just had done. Low on antifreeze when I got home. More

Great people to work with and great service also. Will continue to have the Subaru taken care of by Groove Will continue to have the Subaru taken care of by Groove More

Overall, I've had great experiences at Groove Subaru. The work and customer service has always been great - shoutout to Ilyana Brown for her impeccable customer service. The only gripe I have is th The work and customer service has always been great - shoutout to Ilyana Brown for her impeccable customer service. The only gripe I have is that I brought my 2015 Forrester in for a recall that was supposed to address some important service lights going off. It worked for a while, but after a few weeks, the lights came back on. I had serviced my car a few more times there and every time I brought up the service lights. They took a look and thought they addressed it, but it keeps coming back up and so far they have not been able to resolve the issue. More