Groove Subaru - Service Center

The service representative (Brett) was very courteous and helpful. The overall experience and services was ok. helpful. The overall experience and services was ok. More

My assigned Service Advisor Dave was helpful throughout. He kept me informed daily of progress and status of my Subie. He is courteous, knowledgeable, thoughtful and professional, as I have discovered all He kept me informed daily of progress and status of my Subie. He is courteous, knowledgeable, thoughtful and professional, as I have discovered all the Groove staff have been with whom I have had contact. Groove's rental car staff and program was pleasant and efficient and went the extra mile to give me a wonderful Outback with the ignition key I requested (old school Subie driver). Groove makes taking my Subie in for service a pleasure instead of a grind. Thanks to all of you for your excellent work. More

Beat expectations. Time frame for the work was four hours and they did it in two. Time frame for the work was four hours and they did it in two. More

Thank you Dave Coates in the service department and each other person whose name I don't have, for prompt, courteous, professional service. Thank you to the eagle eye, competent mechanics who found issues t other person whose name I don't have, for prompt, courteous, professional service. Thank you to the eagle eye, competent mechanics who found issues that were important to making our 2006 vehicle safer for our precious grandson to drive. We respect and appreciate you all. It is very comforting to have a service department that we wholeheartedly trust consistently now. Not true for all local Subaru service centers we have tried. More

My experience with Groove began on the worrisome side. Due to the world recovering from a shortage of help and an overload of work, things got off to a rocky start. HOWEVER, the people who straightene Due to the world recovering from a shortage of help and an overload of work, things got off to a rocky start. HOWEVER, the people who straightened everything out went "Above and Beyond" my expectations to provide professional and very satisfying service... Many many thanks for all your effort!!!!!! Virginia Buckley More

Ron was very attentive since day one when I called stating my car was experiencing AC issues. He went above and beyond to help get my car back to where it needed to be - didn’t just focus on the preli stating my car was experiencing AC issues. He went above and beyond to help get my car back to where it needed to be - didn’t just focus on the preliminarily issue that I called about. Although the AC problem wasn’t initially what they thought, they got me in as soon as they could, and did what needed to be done to fully replace the condenser. I’ll admit, it was a bit of a roller coaster, but they made me feel comfortable throughout it all. I will definitely be returning. More

Haley was very efficient, polite, and provided updates about the status of the parts. After arriving at the dealership everyone was very accommodating. about the status of the parts. After arriving at the dealership everyone was very accommodating. More

Great service. Dave Coates was friendly, knowledgeable. Service was completed to our satisfaction. Thank you Dave Coates was friendly, knowledgeable. Service was completed to our satisfaction. Thank you More

Great service. Fast, easy to get appt., reasonable. Convenient location. Friendly people. Good communication, tech support if needed. Fast, easy to get appt., reasonable. Convenient location. Friendly people. Good communication, tech support if needed. More

Outstanding customer service from start to end, couldn’t be happier with Groove Subaru! Thank you be happier with Groove Subaru! Thank you More