Groove Subaru - Service Center

I have use this company multiple times because I pre-paid for several oil changes and every time I go here the communication is horrendous and I have to fight to get a hold of somebody to find out if my car for several oil changes and every time I go here the communication is horrendous and I have to fight to get a hold of somebody to find out if my car is fixed or not. More

Groove Subaru always does a great job with my car. They always get the work done I'm a timely manner. They always get the work done I'm a timely manner. More

Found my rear brake pads were really bad day before road trip. Groove got me in that day and made our trip worry free. Thanks! trip. Groove got me in that day and made our trip worry free. Thanks! More

Haley is amazing! The rental department was fantastic! Still waiting for my trade in estimate…. The rental department was fantastic! Still waiting for my trade in estimate…. More

The car was finished in the promised time. Brett Tossie was my service writer and provided excellent communication as to the status of my vehicle. Brett Tossie was my service writer and provided excellent communication as to the status of my vehicle. More

Group is helpful, courteous, professional, friendly, and fast. Group always explains in layman’s terms what needs to be done and services performed. fast. Group always explains in layman’s terms what needs to be done and services performed. More

Lucas was extremely helpful and had a great attitude. He was very thorough and made me feel comfortable! He was very thorough and made me feel comfortable! More

I was charged for a tire rotation that was not done per the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him two messages and NO response. I have TRUSTED Groove to perform work on my car since I purchased, but now I doubt I will return. I drive up from the Springs as I have in the past been satisfied with the help and service I have received. More

The service was impeccable as usual. I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it i I had one minor hiccup - a hose had been missed and was not connected, but Groove made it right by giving me a free overnight rental and fixing it immediately the next morning. More

Haley was very knowledgeable, professional and friendly. The work is well done well and in a timely manner. I trust Groove Subaru service. The work is well done well and in a timely manner. I trust Groove Subaru service. More