1,758 Reviews of Groove Subaru - Service Center
My experience was very good. I felt that the price for removal of my roof rack was high because it was exactly double what you charged to put it on. It is harder to put it on tha I felt that the price for removal of my roof rack was high because it was exactly double what you charged to put it on. It is harder to put it on than to take it off. In general my bill seemed inflated even considering possible cost increases. The personnel were good but the cost may prohibit future transactions. More
Brett took such care of my car. He was honest and fair in servicing my car by making repairs that were only truly needed. He gave me a senior discount and took care if the rental th He was honest and fair in servicing my car by making repairs that were only truly needed. He gave me a senior discount and took care if the rental that Zi had for the day. Groove is the only Subaru Dealership in my area. They have great customer service and because of people like Brett, I am very comfortable taking my Subaru there. More
Efficient, professional. I don’t have the knowledge to evaluate the quality of the work done on my car. I have to trust and hope for thorough checking of my car. I don’t have the knowledge to evaluate the quality of the work done on my car. I have to trust and hope for thorough checking of my car. More
Communication was poor. Didn’t put in record that I came in for service the first time. Almost had to redo everything because no record service was shown on my car. Didn’t Didn’t put in record that I came in for service the first time. Almost had to redo everything because no record service was shown on my car. Didn’t like how they had to wait for one part for all and couldn’t at least done other repairs will they waited. More
The car ultimately had its issues addressed. Unfortunately the car had to be towed multiple times. The towing issue might have been abated if the power to the radio was simply cut off, until Unfortunately the car had to be towed multiple times. The towing issue might have been abated if the power to the radio was simply cut off, until it could have been replaced. More