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Groove Subaru - Service Center

Englewood, CO

4.6
1,758 Reviews

1,758 Reviews of Groove Subaru - Service Center

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July 18, 2022

Easy to work with and dependable. A great value. Treats a Subaru owner as a valued customer. More

by dk9465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with us!

July 16, 2022

Always professional service from your employees. It's always a pleasure visiting your facility. Clean and Friendly. More

by jgbcolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wheeler
Jul 18, 2022 -

Groove Subaru responded

Thank you for saying so - our team works hard to make all this look great and it's folks like you who make it all worthwhile!

July 16, 2022

I have used Groove Subaru through 2 previous name changes, and service is consistantly at a high level. Josh Magyar, who I met on my last visit, is a knowledgeable advisor. More

by CYCLEREPAIRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing to service your Subaru with us!

July 16, 2022

The service was good my service advisor kept me apprised of what was going on with my vehicle and was on time with the promise delivery I was very satisfied with my service at groove Subaru More

by TINA0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru Service!

July 15, 2022

Do a great job, very attentive, good service , make an effort to do the right thing More

by freerobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Thank you for sharing your kind review with us!

July 15, 2022

Great service, kept me updated throughout the service and most importantly they were nice about everything from drop off to pick up! Strongly recommend this location. More

by sjb_2403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 18, 2022 -

Groove Subaru responded

Thank you for letting us know how well your service visit went!

July 14, 2022

The work Groove does is good work. This time I had an appointment for a Friday morning but they couldn’t get to my car until Tuesday. So I didn’t understand why I had the appointment. More

by MONKEYPAWS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 18, 2022 -

Groove Subaru responded

Thank you for the feedback. Our team strives to get cars in and worked on as soon as the advisors can work it in our schedules so we are sorry to hear you had to wait. We appreciate your patience with us while we work though this crazy time. Either way, we are greatly honored to receive your continued business!

July 13, 2022

Ron and the service team delivered a top notch customer service experience. The service team was expecting me when I arrived. Communication is important to me and Groove nailed it with excellent communica More

by RBreckenridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jul 18, 2022 -

Groove Subaru responded

We are happy to hear Ron delivered on your expectation with our store. We are here for you when you need us next!

July 13, 2022

Very responsive; very detailed in communication and very timely. Service dept personnel are the best More

by MHSHEAR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana and team
Jul 18, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru: out team works hard to make it look easy and it's folks like you who make it all worthwhile!

July 13, 2022

Great efficiency getting in and out with stellar attention from the service team! I’ll be back for all my services. More

by annette7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2022 -

Groove Subaru responded

Annette, we are very glad to hear your experience went so well!

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