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Groove Subaru - Service Center

Englewood, CO

4.6
1,759 Reviews

1,759 Reviews of Groove Subaru - Service Center

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August 18, 2022

Hailey was very professional, courteous and extremely helpful and informative. First visit Oan found the problem and explained what needed to be done. More

by plevine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hailey
Aug 22, 2022 -

Groove Subaru responded

Thank you for servicing your vehicle with us!

August 18, 2022

Service Writer was knowledgeable, friendly, and efficient. I was kept apprised of the progress of my service More

by Andy K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auna Roe, Tiannah
Aug 22, 2022 -

Groove Subaru responded

Andy, we are so glad to hear this. Thank you!

August 17, 2022

Outstanding customer service and care! Great people work here!! Wouldn't take my Subaru anywhere else. More

by cpoeppel61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 22, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru!

August 17, 2022

Always been kind and helpful. Would recommend. Word word word word word word word word . Haley was great. More

by bwlm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Aug 22, 2022 -

Groove Subaru responded

Thank you for working with Haley and for giving our team the opportunity to work with you!

Feb 20, 2024 -

bwlm11 responded

Tried to leave a review of all 5s for Josh. Website kinda janky but please know Josh rocks. Thanks Josh and Groove as a whole.

August 14, 2022

High volume dealership service department that runs smoothly and efficiently. From out of state and we’re able to fixed my issue. More

by gmrieker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coats
Aug 15, 2022 -

Groove Subaru responded

Thank you for sharing your kind words with us!

August 13, 2022

Good service within a reasonable time frame I will continue to have my service done at Groove.Subaru More

by RLRYAN8
Recommend Dealer
Yes
Employees Worked With
Service really
Aug 15, 2022 -

Groove Subaru responded

Thank you for letting us know and for your continued loyalty to our business!

August 13, 2022

The service representative (Brett) was very courteous and helpful. The overall experience and services was ok. More

by HYLTI4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Alkema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
Aug 15, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for sharing your kind words!

August 13, 2022

My assigned Service Advisor Dave was helpful throughout. He kept me informed daily of progress and status of my Subie. He is courteous, knowledgeable, thoughtful and professional, as I have discovered all More

by tknieff / Jude Roehm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Coates
Aug 15, 2022 -

Groove Subaru responded

Jude, we are so happy to hear your experience with our service and rental departments went well. Thanks!

August 13, 2022

Beat expectations. Time frame for the work was four hours and they did it in two. More

by jcocanour
Recommend Dealer
Yes
Employees Worked With
Trent Hilliard
Aug 15, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know we held up our commitment to you and your car!

August 12, 2022

Thank you Dave Coates in the service department and each other person whose name I don't have, for prompt, courteous, professional service. Thank you to the eagle eye, competent mechanics who found issues t More

by fakerbob2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Coates and a few others I don't have the names for.
Aug 15, 2022 -

Groove Subaru responded

Bob, we are happy to have been of assistance to you and your grandson. Come see us anytime!

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