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Groove Subaru - Service Center

Englewood, CO

4.6
1,759 Reviews
Call Service Center (855) 942-0914

1,759 Reviews of Groove Subaru - Service Center

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September 03, 2022

I have been a customer of Groove Subaru for years and my go-to person is Brett Tossie. I always receive the best and most thorough service and. that is why I keep going back. More

by VLLOFARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
So sorry. I don't remember due to time lapse. I tried two other times to fill out this evaluation and it would not go through.
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Sep 04, 2022 -

Groove Subaru responded

Thank you for recognizing Brett on his efforts - the team works hard to make it all look easy and it's kind folks like you who make it all worthwhile!

September 03, 2022

Needed a battery. Didn't have an appointment. Amber was a pleasure to work with! More

by lawson46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
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Sep 04, 2022 -

Groove Subaru responded

Thank you for letting us know how Amber was able to fit you in to get your Subaru battery replaced!

Sep 04, 2022 -

lawson46 responded

Thanks for a great job Amber!

September 03, 2022

Brett Tossie in service is great 😊 to work with. He is very nice and does a great job. Groove Subaru is a great place to get your vehicle serviced More

by Stuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Willis
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Sep 04, 2022 -

Groove Subaru responded

Stuart, we are very glad to hear you and Travis got along so well!

September 03, 2022

Got our car finished within promised time and our Rep was very professional. Thank you More

by j.marolda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2022 -

Groove Subaru responded

Thank you for working with Groove Subaru service!

September 03, 2022

Really fast service and everyone that I talked to was super nice and very helpful! More

by carly_cormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 04, 2022 -

Groove Subaru responded

Carly, we are so glad to hear this. Thanks for sharing!

September 02, 2022

Groove Subaru on South Broadway is an amazing dealership in everything they do. But most importantly is their service . I have been happy with the way they handle any issues. They truly respect and treat e More

by britdaylit@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh is my service manager and he is incredible.
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Sep 04, 2022 -

Groove Subaru responded

Thank you for sharing your kind review with us!

September 02, 2022

Excellent service department and alway confident in the advice they give me. I’ll alway take my Outback there!! More

by maryawild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 04, 2022 -

Groove Subaru responded

Mary, thank you for letting us know you found your forever Subaru service department!

September 02, 2022

Everything super quick, personalized and excellent. Our car feels very good and the customer service is superb. Thank you so much! More

by Neri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide
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Sep 04, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru!

August 31, 2022

I love the welcoming staff at this location. They are honest and always fix my car in a timely manner. More

by meaghaneod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T (girl) in service
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Sep 02, 2022 -

Groove Subaru responded

Meaghan, thank you for choosing Groove Subaru Service!

August 28, 2022

Did not replace rear wiper that was requested. Pushed tires not just me but my son who was there a few days earlier. More

by dm_peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Aug 29, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your recent service and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

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