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Groove Subaru - Service Center

Englewood, CO

4.6
1,759 Reviews

1,759 Reviews of Groove Subaru - Service Center

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September 12, 2022

Great quick service. Rachide is always so helpful. It's a pleasure to bring my Subaru to you for any service I need. Thanks. More

by kathy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

Thank you for your business!

September 11, 2022

Haley is incredible! Kind, professional competent and she went above and beyond to help us! She communicated honestly and frequently and helped us understand what to ex More

by aaronragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Aaron, thank you for acknowledging the hard work Haley and the team put in for this resolution. We will be sure she sees your kind words!

September 11, 2022

I was still under warranty and they found a leak around my transmission when they were doing an oil change. I went back two weeks later. They gave me a rental and fixed the problem. No charge to me at a More

by JMKNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 12, 2022 -

Groove Subaru responded

Thank you for putting your trust in us. It is so great to see our team helped you get your Subaru back on the road!

September 10, 2022

$104 just to change the oil? Wildly expensive and it took an hour and a half. More

by MDinDenver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elva Mejia
Sep 12, 2022 -

Groove Subaru responded

Hello, thank you for the feedback. We are all experiencing huge increases in prices and are sorry those are being passed on to our customers as well. We do appreciate your business and thank you for your time.

September 10, 2022

The service staff was Professional and friendly and willing to solve the puzzle that I presented. More

by Skigrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Hello, thank you for working with us - we appreciate your business!

September 10, 2022

Best service ever! I brought in my car for a recall. Haley kept me updated every few hours My car was thoroughly inspected and returned with a full tank and washed. More

by Ad1916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Thank you for working with Haley and the team here!

September 09, 2022

Brett at the Service desk is a total keeper! !! He explained everything and was so kind!!! The red head girlfriend st service was ok, she did not look me in the eye while speaking to me! Was s More

by KIMBOMANIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Thank you for working with Brett and the team here - we will be sure to share your kind words with him.

September 09, 2022

Groove completed the numerous individual maintenance jobs much more quickly than I would have expected. More

by TMTOMASIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Thank you for the kind feedback - it is great to hear our team was on top of it all!

September 09, 2022

Haley was great. Listened to me and I will request her as service advisor from now on. Redeemed Groove as a couple prior visits had problems. More

by DKIEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Groove Subaru responded

Thank you for giving our team the chance to earn your business a second time. We are happy to have been of assistance!

September 08, 2022

Cindi was so helpful with getting my car scheduled for service. I was overwhelmed by the process and she made everything easy and quick! And she was so friendly! Nicest customer service provider I've work More

by lmcarper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindi (customer service)
Sep 12, 2022 -

Groove Subaru responded

Thank you for working with our team to get your Subaru in and serviced!

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