1,759 Reviews of Groove Subaru - Service Center
Great quick service. Rachide is always so helpful. It's a pleasure to bring my Subaru to you for any service I need. Thanks. Rachide is always so helpful. It's a pleasure to bring my Subaru to you for any service I need. Thanks. More
Haley is incredible! Kind, professional competent and she went above and beyond to help us! She communicated honestly and frequently and helped us understand what to ex Kind, professional competent and she went above and beyond to help us! She communicated honestly and frequently and helped us understand what to expect. Our car was in the shop for over 6 weeks due to a part that was back ordered. She helped us arrange a rental and advocated for us every step of the way. Rarely have I met anyone that cares so much about their job or works so hard. She is really amazing and Groove is lucky to have her! Thanks to Haley, we loyal Subaru customers again. More
I was still under warranty and they found a leak around my transmission when they were doing an oil change. I went back two weeks later. They gave me a rental and fixed the problem. No charge to me at a my transmission when they were doing an oil change. I went back two weeks later. They gave me a rental and fixed the problem. No charge to me at all. Joshua kept me informed of the progress by text throughout the two days they had my car. As usual excellent service. And there was no charge to me at all. More
The service staff was Professional and friendly and willing to solve the puzzle that I presented. willing to solve the puzzle that I presented. More
Best service ever! I brought in my car for a recall. Haley kept me updated every few hours My car was thoroughly inspected and returned with a full tank and washed. I brought in my car for a recall. Haley kept me updated every few hours My car was thoroughly inspected and returned with a full tank and washed. Hale was outstanding! More
Brett at the Service desk is a total keeper! !! He explained everything and was so kind!!! The red head girlfriend st service was ok, she did not look me in the eye while speaking to me! Was s !! He explained everything and was so kind!!! The red head girlfriend st service was ok, she did not look me in the eye while speaking to me! Was so happy to have Brett’s assistance!! More
Groove completed the numerous individual maintenance jobs much more quickly than I would have expected. jobs much more quickly than I would have expected. More
Haley was great. Listened to me and I will request her as service advisor from now on. Redeemed Groove as a couple prior visits had problems. Listened to me and I will request her as service advisor from now on. Redeemed Groove as a couple prior visits had problems. More
Cindi was so helpful with getting my car scheduled for service. I was overwhelmed by the process and she made everything easy and quick! And she was so friendly! Nicest customer service provider I've work service. I was overwhelmed by the process and she made everything easy and quick! And she was so friendly! Nicest customer service provider I've worked with for a while! More