Groove Subaru - Service Center

This dealership scheduled me for a major service with no advanced notice. The 2 dealerships o called before them were booked out for weeks! Super grateful for this experience advanced notice. The 2 dealerships o called before them were booked out for weeks! Super grateful for this experience More

Great service , especially Haley who was very helpful, kept me informed during the whole process snd made the transportation and pickup very easy snd fast. Great Five Star Service and people! kept me informed during the whole process snd made the transportation and pickup very easy snd fast. Great Five Star Service and people! More

Great experience at this dealer. Bought and serviced my vehicle here. Would recommend this dealer. Bought and serviced my vehicle here. Would recommend this dealer. More

Friendly and professional all the transactions. In receiving and waiting and departure. All questions where answer and I was very satisfied. Don’t think you can do to make my experience better exce In receiving and waiting and departure. All questions where answer and I was very satisfied. Don’t think you can do to make my experience better except free water and keep the quick service going Thanks Wes Barton More

More than friendly staff. They make you feel you are special. Would recommend this service department to anyone They make you feel you are special. Would recommend this service department to anyone More

They were as nice as can be. Efficient, time l y, accommodating polite, and would recommend them. Efficient, time l y, accommodating polite, and would recommend them. More

Loved text access to technician while waiting. Work was speedy, courteous, tiptop.Rachide was great. All questions answered. Work was speedy, courteous, tiptop.Rachide was great. All questions answered. More

I bought my car from Groove and have come here for service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had service since then. I have never had issues in the past but my last visit was very disappointing. I dropped my car at 7am for a 7:45am Appt. I had confirmed that it would only take about 2 hours when I made the appointment and adjusted my work schedule accordingly. I hadn’t heard anything at 10:30, so I tried to text my service contact. No response. I called at 11 and was told my car would not be ready until 2 since this is what was noted at my intake. I never said this and had planned my work to begin at 11:30. No rental car was offered to me. I had to cancel and move around my day to accommodate. Very disappointed. There was no real solution given at pickup but I guess they tried to make it right by buying a dinner. Not really good enough in my opinion, but better than nothing. More

Scheduling service was easy; dropping off the car was quick and thorough; service was done in less than an hour. quick and thorough; service was done in less than an hour. More

Excellent service , excellent maintenance updating , Joshua did a great job of helping me regarding the check engine light . Exceeded my expectations Joshua did a great job of helping me regarding the check engine light . Exceeded my expectations More