Groove Subaru - Service Center

Service writer didn’t even remember me when I went to pick up my car. Wasn’t the service writer shown on the ticket. pick up my car. Wasn’t the service writer shown on the ticket. More

Roland was very informative no pressure and very sweet. He was so helpful and never insisted on we didn’t want Actually never pressured us on the car purchase. Surprised we bought it and we were comforta He was so helpful and never insisted on we didn’t want Actually never pressured us on the car purchase. Surprised we bought it and we were comfortable with the purchase price. Since then he has helped us with understanding all the features and been over and above helpful Certainly not the experience I expected and hope to have the same experience in buying a car in the future. Well done Roland More

Haley is amazing! There were a few hiccups but she made everything right! I feel like it is very personalized service and I was kept in the loop until all the servic There were a few hiccups but she made everything right! I feel like it is very personalized service and I was kept in the loop until all the services were done right! The dealership is very professional and bend over backwards to make sure everything is as best as they can do! More

Josh was great and kept me up to date when I needed to know something. Good communication and experience. know something. Good communication and experience. More

The place is Clean and the employees are nice freindly & knowledgeable and efficient. They have the parts and tools to do good work. knowledgeable and efficient. They have the parts and tools to do good work. More

This was the first time I worked with groove Subaru. The dealership overall was professional. Had one issue with delay in parts. From a customer service standpoint. Josh displayed incredible customer se The dealership overall was professional. Had one issue with delay in parts. From a customer service standpoint. Josh displayed incredible customer service and communication. He is the reason I will continue to do business with groove Subaru. More

Kept to schedule. Good rep, very helpful with good customer relation. Knowledgeable, courteous and to the point. Good rep, very helpful with good customer relation. Knowledgeable, courteous and to the point. More

Very professional, helpful, and friendly. They were not pushy and answered any questions my that I had. They were not pushy and answered any questions my that I had. More

Everyone is really nice and helpful. It makes servicing my car not a terrible experience. It makes servicing my car not a terrible experience. More

Worst service ever -- oil change took 2 hours! ! Person checking me in forgot to put in the order and my car sat in a parking lot until I insisted on knowing where it was. Unsure if oil change/tir ! Person checking me in forgot to put in the order and my car sat in a parking lot until I insisted on knowing where it was. Unsure if oil change/tire rotation was done correctly, as once my car was discovered sitting in "no mans land" was expedited to the service bay and I was handed the keys in 20 minutes. Will never return here for service. More