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Groove Subaru - Service Center

Englewood, CO

4.6
1,759 Reviews

1,759 Reviews of Groove Subaru - Service Center

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October 10, 2022

The service dept very helpful. Brett is quite attentive to detail and goes that xtra mile. More

by h.driscoll28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for letting us know how Brett performed - he is an asset to our team!

October 08, 2022

They always provide great customer service and are very informative. I think it’s a great sign they are the busiest in the state More

by t.aboulhosn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for saying so!

October 07, 2022

Close to home which is important to me. Easy to make appointments. Like the fact that they check the whole car. More

by Bbbernhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elva Mejia
Oct 17, 2022 -

Groove Subaru responded

Thank you for letting us know how you appreciate our services!

October 07, 2022

Timely and great communication with the customer and great follow up call to let me know when the car was ready! More

by noemail_762827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how the team performed!

October 07, 2022

Friendly service advisor. Explained detail of services performed. Improved estimate wait time. Helpful with questions. More

by SHARING25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for listening to Ron and for trusting us with the service of your Subaru!

October 07, 2022

Fast friendly service. Did a great job. Would recommend services here at this dealership. Thank you!!! More

by Weilertcarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how Haley and Brett performed!

October 06, 2022

On time , honest and very helpful, did feel that they take good care of car More

by Sriley7878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for working with us. We are here for all your future Subaru-related needs!

October 06, 2022

Everyone I’ve worked with is always very helpful and I’ve never had any issues, service is always fast and great customer service More

by jessica.neiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elva Mejia
Oct 17, 2022 -

Groove Subaru responded

Jessica, thank you for taking the time to review your experience with us!

October 05, 2022

Brett is the best. He kept me informed every step of the way. I go to to Grove because of your service. I am taking my mom's car in this week. More

by WHR_80231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for saying so. We work hard to make it look easy so thank you for recognizing Brett on his efforts!

October 04, 2022

Found the problem’s and fixed them under warranty…service manager that assisted from start to finish did a great job! More

by ROCKYMOUNTAINS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Groove Subaru responded

Thank you for working with our team to get to the root of the issue!

Oct 18, 2022 -

ROCKYMOUNTAINS54 responded

Ron Baca is five stars all the way....

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