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Groove Subaru - Service Center

Englewood, CO

4.6
1,760 Reviews

1,760 Reviews of Groove Subaru - Service Center

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October 31, 2022

Josh was very helpful and knowledgeable. I would recommend using Josh at Groove Subaru. Great service advisor! More

by Ssbrsgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Groove Subaru responded

Thank you - we will share your kind words with Josh!

October 28, 2022

All my service experiences to date have been fine - until my current engagement. After multiple months of delay, I received word from Groove Subaru they were prepared to service a Subaru Recall concerning a More

by nsnorton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Coates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elva Mejia
Oct 31, 2022 -

Groove Subaru responded

Hello, it looks like your experience was less than exceptional. If there are items you feel we can help you with please reach out to our Service manager Brian directly at bolson@grooveauto.com. Thanks!

October 26, 2022

They did a good job fixing a mistake quickly and to my satisfaction. After a maintenance appointment I had an oil leak, but they were able to fix it quickly before I left on a teip More

by rjballard
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elva Mejia
Oct 31, 2022 -

Groove Subaru responded

Thank you for working with us to resolve the issue!

October 24, 2022

Groove Subaru Littleton, CO takes care of our two Subarus, a Legacy and an Outback. Both vehicles are maintained in top condition from superior service quality using only OEM parts. Love Groove Su More

by msnewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 31, 2022 -

Groove Subaru responded

Thank you for letting us know how much your trust our team - we are grateful for your business!

October 21, 2022

Seamless. and that works for me for sure!!!! "And they even cleaned my car!!! They are my "go to for service" no matter what!!! More

by BBARTON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how your service went!

October 21, 2022

Always enjoying dealing with Brett Tossie and pleasant relationship with Service personnel is always excellent. More

by REDDINGMJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Groove Subaru responded

Thank you for working with us - we have to agree: Brett is awesome!

October 21, 2022

Service is always very nice, but also costly and lengthy. Last time it took 3 hours for a scheduled appointment for oil change, tire rotation, inspection, and air filters. I trust that the service is qual More

by JONOVIAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Groove Subaru responded

Jon, thank you for working with us again. We are sorry to hear the process takes as long as it does and have shared your feedback with management.

October 21, 2022

Complete and utter incompetence. Tried to sell us service that was not needed. I will never return or recommend More

by ralphjanitell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Coates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

ralphjanitell responded

Worst experience. Tried to upsell us at every turn.

October 20, 2022

I had a great experience. The staff was friendly and knowledgeable. The only issue or suggestion I have is if you disconnect the battery for repairs I know I will need to rese More

by Fwalsh62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Groove Subaru responded

Thank you for working with us. We will be sure to share your feedback with your Service Advisor.

October 20, 2022

Very good service, very good waiting area, overall very easy to work with and schedule appts. More

by DK4THOM
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Groove Subaru responded

Thank you for working with us. We are proud to be your preferred place to service your Subaru!

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