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Groove Subaru - Service Center

Englewood, CO

4.6
1,833 Reviews

1,833 Reviews of Groove Subaru - Service Center

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December 10, 2022

Everyone here is so friendly and professional. My car is always ready before they say it will. More

by travisrumsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

Travis, thank you for choosing Groove Subaru and for recognizing the team!

December 10, 2022

The service advisor Haley was excellent and kept in contact throughout the whole process with her great attitude More

by johnhartfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

John, thank you for working with Haley and the team here!

December 10, 2022

My battery died. I found there was a recall. I went to groove to have it checked. When I returned to pick up the car, I was told the battery was fine and that I ne More

by jpfrogmd
Recommend Dealer
No
Employees Worked With
unknown
Dec 12, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your battery and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if this is still and outstanding issue. Thanks!

Dec 12, 2022 -

jpfrogmd responded

Not an outstanding issue as I was forced to buy a new battery to make it a nonissue.

December 10, 2022

Great Dealership and Great Service! Easy to work with and a Pleasure to be a Customer. More

by dianes.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

Dianes, thank you for choosing Groove Subaru and for recognizing Ron on his efforts!

December 10, 2022

Great service! !!!!!!!! They did a great job. I even got a detail and they did a pronominal job with everything!!!! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Dec 12, 2022 -

Groove Subaru responded

Ashley, thank you for letting us know that every detail was addressed to your satisfaction!

December 10, 2022

Courteous, respectful, knowledgeable, service done in timely manner. Will continue to use this Subaru dealer. More

by visualvickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

Vickie, thank you for taking the time to recognize Brett on his efforts - we have to agree, he is fantastic!

December 09, 2022

Elva M. did a great job checking me in for my scheduled service and staying in touch during the process. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elva Mejia
Dec 12, 2022 -

Groove Subaru responded

Sandy, thank you for choosing Groove Subaru Service!

December 09, 2022

I went to Groove Subaru and my advisor cured me of a horrible alignment. They were able to perform it in a more than beautiful timeframe, and they filled my heart with joy and acceptance. I am no longer More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

Edwin, thank you for working with us and for choosing Groove Subaru. We are glad to hear your alignment issues is resolved!

December 07, 2022

Tawnya as a truly please to work with. I will make sure to schedule my next service with her. She is an example to follow when it comes to customer service More

by GUILLERMOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnya
Dec 12, 2022 -

Groove Subaru responded

Thank you for working with us and for letting us know how our team did!

December 07, 2022

Ron Baca was very friendly and helpful. I really appreciate the prompt service. Thank you, Ron! More

by dave2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Groove Subaru responded

Dave, thank you for sharing your kind words with Ron and the team here at Groove Subaru!

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