Back

Groove Subaru - Service Center

Englewood, CO

4.6
1,833 Reviews

1,833 Reviews of Groove Subaru - Service Center

Sort by
December 25, 2022

Great response/engagement. Friendly associates and sense of ownership. Great work and great results, Happy Holidays! More

by sawyer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Hello, we are so glad to hear this - Happy Holidays to you as well!

December 25, 2022

The people who work there are polite but it can take up to two weeks to get an appointment. I had my car battery die over the cold weather. I had came in about 3 weeks earlier to have an oil change and wi More

by Daniel Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember who serviced my car
Jan 02, 2023 -

Groove Subaru responded

Daniel, thank you for bringing this to our attention. It sounds like there is an issue with your battery and we would like to investigate this if it is still a current issue. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if you feel we can assist here. Thanks!

December 24, 2022

I haven't really had a bad experience with groove subaru. That is saying a massive amount when compared with the terrible service at the one on straigh Arapahoe in centennial repeatedly which means I will ne More

by Dave@lmColorado.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Dave, thank you for letting us know how we compare to the competition and how we won you over!

December 23, 2022

The purchase process was easy and the management was pleasant to deal with! The service department was able to fix the problem with my car. More

by Djames01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Giordano, Jeremy Zimmerman
Jan 02, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

Jan 02, 2023 -

Djames01 responded

Thank you

December 23, 2022

Very prompt and professional with the work that they do! Thank you for your attention to my Subaru. More

by roxaneg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Thank you for taking the time to review our team and for working with Groove Subaru!

December 22, 2022

My service was done in a timely manner and I was very pleased with the service people who helped me. Thank you! More

by bfiest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Tossie, Auna Roe
Jan 02, 2023 -

Groove Subaru responded

Thank you for working with Auna - it was our pleasure to assist you!

December 21, 2022

I was delayed in getting to my appointment, but was taken care of when I arrived. Got a little concerned when I was given the wrong car when the service was complete, but my car was found. More

by TJSCHOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Hello, thank you for working with us and we are glad to hear Brett worked with you to get you all set up!

December 21, 2022

I needed a rear view mirror replaced. The Parts department had what was needed in stock and Dave in the service department got me in the next day! I think it was a miracle that it all c More

by Sandijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Sandi, thank you for giving Dave and our store 5 stars!

December 21, 2022

Had appointment but didn’t get to my car for 2 days and kept almost a week. Now the car is making sounds and I’ll have to take it back- right at Christmas 🙄. More

by SWCHILIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Magyar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an outstanding issue with your vehicle and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

December 18, 2022

Was just in for the Express service. All went well - Sophia explained the process & it was just under 2 hours. More

by LYNNIE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
Dec 19, 2022 -

Groove Subaru responded

Thank you for working with us and for being awesome so we could get you in and out quickly!

...
133
...