Groove Subaru - Service Center

Josh , was very efficient and helpful. Josh’s professionalism was awesome, and not stressful kept us informed and up to date. Josh’s professionalism was awesome, and not stressful kept us informed and up to date. More

I had an early appointment and my service CSR was fast and efficient. It was a great experience. and efficient. It was a great experience. More

Staff is both knowledgeable and helpful from beginning to end. Loved their gracious treatment and recommendation for food. end. Loved their gracious treatment and recommendation for food. More

Very impressed with the service that I received. They were able to diagnose and repair my issues same day. They were able to diagnose and repair my issues same day. More

The people that helped us were increadibly helpful and nice and the process was very quick nice and the process was very quick More

Overall, I've had very good service from Groove Subaru. This last service was to have tires installed and the only reason I'm not giving them 5 stars is because of the amount of time it took to perform th This last service was to have tires installed and the only reason I'm not giving them 5 stars is because of the amount of time it took to perform this service (6 hrs). In addition, they originally tried to give my old tires back to me - I had to tell them I did NOT want them. This is the 2nd time this has occurred, they should ask 1st if you want your old tires and not just assume you do. I paid a fee to have the tires disposed of. More

Device was sub-par. Attention to customer service is severely lacking. I was overcharged, no one came to get me when my service was complete, and my car was not even was Attention to customer service is severely lacking. I was overcharged, no one came to get me when my service was complete, and my car was not even washed as promised. More

Problem was not solved. Not sure diagnostics were run. Had starting problem happen again yesterday. Will have to go somewhere else to troubleshoot. Not sure diagnostics were run. Had starting problem happen again yesterday. Will have to go somewhere else to troubleshoot. More

The people and service are always great. However, even with a booked appointment it always takes more than one day to complete the service. However, even with a booked appointment it always takes more than one day to complete the service. More

We are very appreciative of the excellent service and work completed on a replacement of a fuel line. Dave and team were outstanding! It was a pleasure to work with such a kind, friendly and profession work completed on a replacement of a fuel line. Dave and team were outstanding! It was a pleasure to work with such a kind, friendly and professional team. Thank you! More