Groove Subaru - Service Center

Very quick and efficient service (oil service). Tawnya was great! Always satisfied with Groove Subarus service! Tawnya was great! Always satisfied with Groove Subarus service! More

Brett kept me up to date with the progress of my Crosstrek. Very pleased with the followup. Crosstrek. Very pleased with the followup. More

Josh was really great communicating with me. The service tech got the problem fixed and I got my car back much sooner than promised! I trust Groove Subaru. The service tech got the problem fixed and I got my car back much sooner than promised! I trust Groove Subaru. More

Good service. They took care of my spare tire and put it back on the car for me. They took care of my spare tire and put it back on the car for me. More

Prompt in taking care of our service needs and explained everything that was done, answering all our questions. We always appreciate their friendliness and kindness in making us feel special. everything that was done, answering all our questions. We always appreciate their friendliness and kindness in making us feel special. More

Brett provided excellent customer service. All repairs were completed and the actual bill was less than the estimate. All repairs were completed and the actual bill was less than the estimate. More

Friendly and quick service! Thanks to Trent for the help getting my new key and recalls handled. Thanks to Trent for the help getting my new key and recalls handled. More

I've never experienced such terrible customer service before. Service and parts said my radio has not come in yet. It has been close to 6 months now and I have been forced to drive around in an unsafe ve before. Service and parts said my radio has not come in yet. It has been close to 6 months now and I have been forced to drive around in an unsafe vehicle because the only assistance I have received is a $900 SOA coupon for rental assistance. That only covered a month's worth of a rental car. I called the dealership on Arapahoe and they said they can get my radio in within 5 business days. Both Groove and Arapahoe buy from United radios. Rep from Arapahoe said they have been getting a lot of radios in within the past few months as well. I am absolutely shocked and feel as though I was treated differently because of my persistence and self-advocacy. I will be going to the press with this information - this is not customer advocacy and vehicle safety that SOA or Groove prides itself on. More

Always respectful and willing to try to find solutions while being aware of the cost to the customer. while being aware of the cost to the customer. More

They have always been very hobest eith me as a client. They only recommend the services I truly need. They only recommend the services I truly need. More