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1,761 Reviews of Groove Subaru - Service Center
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December 17, 2022
Ron Baca provided a 10 service level - on time and reasonable price. Great service experience reasonable price. Great service experience More
by jeblair
Verified Customer
December 15, 2022
The upselling to buy maintenance plans is ridiculous. They even persisted after telling me the previous plan I purchased expired earlier this summer and I had 1 oil change left on it that they wouldn’t They even persisted after telling me the previous plan I purchased expired earlier this summer and I had 1 oil change left on it that they wouldn’t honor. Seeing as how COVID was going on during the maintenance plan and people weren’t driving as much, it should have been extended and honored. Next time I will only work with Brett Tossie who always makes it right. More
by carolcat5526
Employees Worked With
Elva Mejia
December 14, 2022
Every service engagement with Groove Subaru has been excellent. This last engagement was outstanding. Ron Baca checked us in, and Brett Tossie was the service manager who worked with us throughout the p excellent. This last engagement was outstanding. Ron Baca checked us in, and Brett Tossie was the service manager who worked with us throughout the process. More
by TMASMITH51
Employees Worked With
Other Employees :
Bob Lamm, and rental office representative who was working on Wed, 11-16-22
December 13, 2022
Team provides timely updates every time I go in for service. I never feel pressured to perform any recommended services service. I never feel pressured to perform any recommended services More
by gcarney7
December 13, 2022
Outstanding service from Groove Subaru. Our service advisor, Haley Blouch, was extremely personable and helpful, staying in touch throughout the entire process. Our service advisor, Haley Blouch, was extremely personable and helpful, staying in touch throughout the entire process. More
by RC
Employees Worked With
December 11, 2022
Was recommended spark plugs but the next day my check engine light came back on and my hybrid system shut off again. So paid for work that didn’t do anything. engine light came back on and my hybrid system shut off again. So paid for work that didn’t do anything. More
by Mkralicek
Employees Worked With
December 11, 2022
Ron was great to work with and helped me when I was in a bind! I would recommend him again to anyone who needs an honest and personable employee!! bind! I would recommend him again to anyone who needs an honest and personable employee!! More
by jamieprocita
December 10, 2022
Everyone here is so friendly and professional. My car is always ready before they say it will. My car is always ready before they say it will. More
by travisrumsey
December 10, 2022
The service advisor Haley was excellent and kept in contact throughout the whole process with her great attitude contact throughout the whole process with her great attitude More
by johnhartfield
Employees Worked With
