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Groove Subaru - Service Center

Englewood, CO

4.6
1,766 Reviews

1,765 Reviews of Groove Subaru - Service Center

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January 12, 2023

The team at the service center never disappoint. They don’t oversell or waste your time running you around with options. We only use this location to service all of our vehicles. More

by TOMANDCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Gilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auna Roe, Matt Cooper
Jan 16, 2023 -

Groove Subaru responded

Tom and Christina, thank you for taking the time to share your kind review and recommendation of our team with us here!

January 11, 2023

Excellent experience with Federico S and within two visit I purchased a 2023 outback XT . The car was delivered in a month and very happy so far. More

by DSILBY
Recommend Dealer
Yes
Employees Worked With
Federico Suarez 5 stars
Jan 16, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for taking the time to leave your review!

January 11, 2023

David is was friendly and worked very hard to get my car fixed in a timely manner. I am very grateful for his work! More

by SUNNYHAS2BE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for taking the time to review your experience!

January 10, 2023

Good job for one exception. Greasy hand prints left on my hood. Not happy about that at all More

by wayuphi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
Jan 16, 2023 -

Groove Subaru responded

Hello, thank you for working with Elva and for letting us know about the issue. Please reach out if it is still out standing as we'd be more than happy to remedy the situation.

Jan 21, 2023 -

wayuphi responded

Have not been able to completely remove fingerprint from my paint. Have waxed which removed most but not all of the mark. I'll live with it but it may change my desire to let you service it again.

January 09, 2023

Quick and thorough check in, job was done by end of day including more work than requested when a minor problem was found. Great staff. More

by bobmca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Groove Subaru responded

Bob, thank you for taking the time to review your Service experience!

January 09, 2023

Brent did an excellent job of getting me in and managing the process throughout. Thanks for the excellent service. More

by TSCANTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Groove Subaru responded

Thank you for working with Brett to get your services performed!

January 08, 2023

Fast, efficient and friendly. Would recommend this service department to all of my Subaru driving friends. More

by ANDIGIRL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya
Jan 09, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru!

January 07, 2023

I found the staff to be personable professional, and accommodating. They worked closely with me to resolve a complicated issue with my car. More

by MKPERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Groove Subaru responded

Thank you for working with our team and for letting us know how our staff treated you and your car!

January 07, 2023

I found the staff to be professional, personable and accommodating. They worked closely with me to resolve a complicated issue with my car. More

by MKPERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Groove Subaru responded

Thank you for working with our team and for letting us know how our staff treated you and your car!

January 06, 2023

Fast, efficient and courteous. Has an express service for drive in work like oilchanges, no appointment necessary. More

by robert_lynds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Groove Subaru responded

Robert, we are so happy to hear!

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