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Groove Subaru - Service Center

Englewood, CO

4.6
1,768 Reviews

1,767 Reviews of Groove Subaru - Service Center

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January 31, 2023

Good service always over priced 150 plus for an oil change and an air filter change seems steep. They could have at least rum my car through a wash. More

by J_D_M_ESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auna Roe
Feb 06, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store and for the feedback.

January 31, 2023

We purchased our 2020 Outback from a non-Subaru dealer. We wanted to establish a relationship with a Subaru dealer moving forward. Tiana, Rasheed, and Ron were the team that helped my wife and I. Friendly, More

by stevenrush59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
Feb 06, 2023 -

Groove Subaru responded

Steven, thank you for taking the time to review your experience with our store!

January 29, 2023

In the 17 (? ) years I've been at Groove, this was the first time there were any issues, but they were all solved in the classiest of ways! More

by NOTES
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru yet again!

January 29, 2023

My Outback was serviced and ready for me to drive home in less time than I expected and Haley was very good at explaining what was done to the car. More

by ARTELSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru Service!

January 29, 2023

I brought my car in for a regular oil change, tire rotation, and checkup with an early morning appointment. I let the service advisor know that I only had an hour so that I could get to work on time. More

by asmus_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for letting us know how prompt your service was and how much you are getting out of our pre-paid maintence!

January 28, 2023

Very friendly and efficient. The car had an oil change and tire rotation, both were done within a couple of hours. More

by Suetorkelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru!

January 28, 2023

Rashid was very kind and courteous. He explained the service and provided great customer service. More

by celloman5
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for working with Rachide - we have to agree, he is pretty great!

January 27, 2023

Excellent reception and service when I purchased Outback nine years ago. Only location I have car serviced More

by CTF04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for continuing to do business with us!

January 26, 2023

Brett Tossie in your service dept is the best/keeps me coming back time after time. More

by meciaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Hello, thank you for choosing Groove Subaru and for taking the time to recognize our team!

January 26, 2023

Ron Baca was my service rep. He did a great job keeping me informed of the repairs needed and the progress made. He also helped in getting me a rental car. More

by dajohnson242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Groove Subaru responded

Thank you for working with Ron - it was our pleasure to help you with your Subaru!

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