Groove Subaru - Service Center

Alway a pleasant dealing with Groove Subaru in Englewood. Usually I avoid dealership but they are honest to work with. The tires they put on my outback was cheaper than what Big O quoted me for the same tire Usually I avoid dealership but they are honest to work with. The tires they put on my outback was cheaper than what Big O quoted me for the same tire. More

My appointment was when I needed it. kI was helped right away. The service representative was very kind and helpful for me. kI was helped right away. The service representative was very kind and helpful for me. More

Dropping off my car took 45 minutes and I was told on the phone I would get an uber but was told that I’d receive a rental car overnight instead. phone I would get an uber but was told that I’d receive a rental car overnight instead. More

My last visit was the only time I felt i was being pushed to purchase or spend more. I was asked questions that could have been avoided if the service agent had bothered looking into my car's service history to purchase or spend more. I was asked questions that could have been avoided if the service agent had bothered looking into my car's service history. I felt I was being talked down to. I wish I had had Tawnya as my service agent. More

Always helpful and thorough when explaining anything that was done or needs to be done on my car. was done or needs to be done on my car. More

Always very easy and convenient to get servicing at Groove. I am greeted promptly, and the work is completed in a timely fashion. Groove. I am greeted promptly, and the work is completed in a timely fashion. More

Brett was very helpful and accommodating. However, I was disappointed when I picked up my car, and it wasn’t washed. They informed me that some people don’t like it. I would prefer they ask m However, I was disappointed when I picked up my car, and it wasn’t washed. They informed me that some people don’t like it. I would prefer they ask me if I want my car cleaned, especially when I spend $1000 to get my cat fixed. More

Haley was awesome, through no fault of her own, the parts dept pulled the incorrect parts for installation. Haley indicated she would assist in the correct parts in the next week. I visited on 2-1-23 dept pulled the incorrect parts for installation. Haley indicated she would assist in the correct parts in the next week. I visited on 2-1-23 More

Very good customer service. Every time I go there they are always nice and quick in fixing my car Every time I go there they are always nice and quick in fixing my car More

Everyone was super friendly and went out of there way, all went well with the services all went well with the services More