1,768 Reviews of Groove Subaru - Service Center
The woman who helped me was so good at her job. Can’t remember her name but she had red hair. Can’t remember her name but she had red hair. More
Dave in service has always been great for me and my family. He’s very personable, knows what he is talking about, and just a nice guy in general. Thanks for the help! family. He’s very personable, knows what he is talking about, and just a nice guy in general. Thanks for the help! More
Every time I bring my car in to get serviced, the staff are extremely friendly and helpful. Love coming here! are extremely friendly and helpful. Love coming here! More
My overall experience this time was much better. I felt relaxed, and not pressured to get or buy another service. Tianna took the time to look into my customer record and noticed I still had one pre I felt relaxed, and not pressured to get or buy another service. Tianna took the time to look into my customer record and noticed I still had one prepaid service available. However, I don't understand the point of booking an appointment if it's still going to take 2.5 hours for an oil change and air filter replacement. I was told that the 60K mile service would require me to leave my car ALL day. Having the same service advisor for every visit would have helped greatly. That's what I was used to at Ford. It's been real, Groove Subaru. But this is my last experience with you. I'm moving on to either Schomp or AutoNation Subaru - even if they're twice as far. More
Everything was good. The only thing I have bad to say is the gut that checked me out was not friendly. Said about 3 words took my card ‘& done. Didn’t explain anything. I The only thing I have bad to say is the gut that checked me out was not friendly. Said about 3 words took my card ‘& done. Didn’t explain anything. I don’t even think he said thank-you. More
Incredible service! From making appt, to super quick and professional service; every step of the way was superior to their competitors. Highly recommend! From making appt, to super quick and professional service; every step of the way was superior to their competitors. Highly recommend! More
easy appt setup fast in - out - ready sooner that promised great service advisor and techs promised great service advisor and techs More
Deep appreciation to Dave Coates, Service Advisor, and team. Dave gave me great advice that I trusted, explained everything clearly, got me rides to and from Groove, and gave me a call each day to inform team. Dave gave me great advice that I trusted, explained everything clearly, got me rides to and from Groove, and gave me a call each day to inform me of the progress with my 2004 Forester. Both I and my car got kind attention and awesome care! More
Ron, was awesome. I really appreciate everything he did for me and ensuring my car received the proper attention. Thank you. Louis Coppola I really appreciate everything he did for me and ensuring my car received the proper attention. Thank you. Louis Coppola More
I love Groove Subaru and more importantly, I trust their staff. Thanks for caring about my vehicle staff. Thanks for caring about my vehicle More