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Groove Subaru - Service Center

Englewood, CO

4.6
1,768 Reviews

1,768 Reviews of Groove Subaru - Service Center

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February 20, 2023

The woman who helped me was so good at her job. Can’t remember her name but she had red hair. More

by sg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Groove Subaru responded

Thank you - we will be sure Haley sees this!

February 20, 2023

Dave in service has always been great for me and my family. He’s very personable, knows what he is talking about, and just a nice guy in general. Thanks for the help! More

by drewbear5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to recognize David on his efforts!

February 18, 2023

Every time I bring my car in to get serviced, the staff are extremely friendly and helpful. Love coming here! More

by clossonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Thank you for being the best part of our day too!

February 18, 2023

My overall experience this time was much better. I felt relaxed, and not pressured to get or buy another service. Tianna took the time to look into my customer record and noticed I still had one pre More

by jroa1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Hello, we are sorry to hear you are not wanting to come back and work with us again. You can always select your preferred service advisor when booking online (depending on their schedule) if that helps. Thank you for your business and your feedback.

February 18, 2023

Everything was good. The only thing I have bad to say is the gut that checked me out was not friendly. Said about 3 words took my card ‘& done. Didn’t explain anything. I More

by JLONIE6920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Hello, thank you for working with Haley and for the feedback on your cashier.

February 18, 2023

Incredible service! From making appt, to super quick and professional service; every step of the way was superior to their competitors. Highly recommend! More

by Mkh654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

February 18, 2023

easy appt setup fast in - out - ready sooner that promised great service advisor and techs More

by dstremme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Thank you for letting us know and for choosing Groove Subaru!

February 16, 2023

Deep appreciation to Dave Coates, Service Advisor, and team. Dave gave me great advice that I trusted, explained everything clearly, got me rides to and from Groove, and gave me a call each day to inform More

by jschmidt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Thank you for working with us and for choosing us over all the rest!

February 15, 2023

Ron, was awesome. I really appreciate everything he did for me and ensuring my car received the proper attention. Thank you. Louis Coppola More

by 2copps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Louis, thank you for taking the time to review your experience with our store!

February 15, 2023

I love Groove Subaru and more importantly, I trust their staff. Thanks for caring about my vehicle More

by WTMAURO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for taking the time to review Haley's performance!

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