Groove Subaru - Service Center

loved working with Haley. She and her sister were very helpful. The repair didn't take as long as I thought. She and her sister were very helpful. The repair didn't take as long as I thought. More

Groove operates like a well oiled machine From notifications of needed service to follow up after to confirm customer satisfaction. My interaction with the Service Center Team and Sophia in partic notifications of needed service to follow up after to confirm customer satisfaction. My interaction with the Service Center Team and Sophia in particular was very positive TheSetrvice Group in general is focused on customer satisfaction I make the following obeservation. My recent work was scheduled during a "Cold Snap" . The overhead heating system in the service area was either failing or inadequate to keep anyone reasonably cumfortable. I would estimate the temp in the area hovered between 20-30 degrees. Please get the team adequte heating so that they can continue to perform at such a high levels Look forward to seeing you again in mid summer More

Ron who helped me out was always amazing. Will keep using Groove in the future. Will keep using Groove in the future. More

It took 2 visits to find and correct the problem which is a problem when you live 75 miles away a problem when you live 75 miles away More

Best Subaru dealership I’ve had service done at! Staff is always friendly, kind and welcoming! They always take the time to understand what is going on with my vehicle when I need service! Ron an Staff is always friendly, kind and welcoming! They always take the time to understand what is going on with my vehicle when I need service! Ron and Rachide are amazing people to work with! More

All work went as expected with no problems or concerns. Vehicle was ready when promised. Vehicle was ready when promised. More

Great customer experience, Joshua was very kind and professional all experience was very positive. Congratulations professional all experience was very positive. Congratulations More

Fantastic service! ! All of the service department employees I worked with were wonderful!! Will reccommend this dealership! ! All of the service department employees I worked with were wonderful!! Will reccommend this dealership! More

I took my Ascent in for a recall and expected to wait for a while. The repair was completed and I was back in the road in less than an hour! a while. The repair was completed and I was back in the road in less than an hour! More

Was not short of expectation. It was a place of honesty and friendly service. That is all a place needs. It was a place of honesty and friendly service. That is all a place needs. More