1,768 Reviews of Groove Subaru - Service Center
Great customer service and communication. Quick in and out for my oil change which I appreciated. Quick in and out for my oil change which I appreciated. More
Did right by us and kept us updated on status of repairs through the process through the process More
I had the best possible experience at Groove Subaru buying my new Crosstrek. The team was always extremely friendly and helpful anytime I had a question or needed something explained. Micah and Chris w buying my new Crosstrek. The team was always extremely friendly and helpful anytime I had a question or needed something explained. Micah and Chris were fantastic throughout the whole process and I cannot recommend them enough!! I’ve had some negative experiences in the past buying a new car and was hesitant going in, but I could not be more happy with Groove and the team. If you’re looking for a new Subaru, Groove is your place. Ask for Micah or Chris and you’ll be in great hands! More
Great service and honest customer service representatives in the Service department. You will always be presented with all the options. in the Service department. You will always be presented with all the options. More
I purchased my car at Groove Subaru years ago and always come back having full confidence that my car will be well taken care of! Service is always prompt and above & beyond. My service attendants are alway come back having full confidence that my car will be well taken care of! Service is always prompt and above & beyond. My service attendants are always friendly (especially Tiannah at my most recent visit) and the sales folks are always willing to answer questions without any of the pretense / pitching of many other dealerships. 10/10 every single time! More
Felt talked down to by my service tech. Also when I questioned the charges I learned my tech did not apply my pre-purchased oil change package and I was initially double charged for one of Also when I questioned the charges I learned my tech did not apply my pre-purchased oil change package and I was initially double charged for one of my services. When my bill was corrected the woman who rang up my purchase reduced the bill by over $160 due to the initial errors. More
Everyone was fast, friendly and easy going. Nice little place to relax while they service your vehicle. Nice little place to relax while they service your vehicle. More
Efficient with friendly service people who explain repairs and options. RepIr time was estimated on time repairs and options. RepIr time was estimated on time More
Prompt scheduling and execution of an oil change. Washed the car and didn't try to create an issue. Washed the car and didn't try to create an issue. More