1,769 Reviews of Groove Subaru - Service Center
Exelente trato y servicio gracias por su paciencia son muy cordiales todos y Logan exelente bendedora muy cordiales todos y Logan exelente bendedora More
Haley and the mechanic were very attentive to what I had to say regarding the car’s issues and timely and understanding with the repair. Thank you. to say regarding the car’s issues and timely and understanding with the repair. Thank you. More
Communication was pleasant, clear, and helpful from check in to payment. Nice waiting area. Have short videos on maintenance and care car if we can’t change channels. Most of the service customers are wo in to payment. Nice waiting area. Have short videos on maintenance and care car if we can’t change channels. Most of the service customers are women and most of us were not exposed to what’s under the hood. Medical offices have health related videos in some waiting areas. Why have a remote if we can’t change the channel? More
We have leased and serviced Outbacks at Groove for years. We really appreciate how Brett takes care of us. He is more than helpful to try and get our service appointments as short as possible and has a suc We really appreciate how Brett takes care of us. He is more than helpful to try and get our service appointments as short as possible and has a such a caring attitude and great personality! The only things we missed at our last appointment were the snacks not available. For medical reasons, Logan in the sales department was so kind to give my husband one of her own energy bars. We highly recommend Groove. Our daughter and family just took our advice and brought an Ascent there recently. More
The service staff at Groove Subaru are courteous and professional. I live a half mile from another Subaru dealership but I travel 10 miles to have my SUV serviced by Groove Subaru. professional. I live a half mile from another Subaru dealership but I travel 10 miles to have my SUV serviced by Groove Subaru. More
I thought my issue was resolved (and inexpensively, too), but come to find out there is something draining my battery and I will need to take the car back to Groove to get an analysis. TMM but come to find out there is something draining my battery and I will need to take the car back to Groove to get an analysis. TMM More
Haley was a joy to work with. She kept me informed every step of the process and was so pleasant. I used Groove's valet service. It was so easy and saved me a lot of time makin She kept me informed every step of the process and was so pleasant. I used Groove's valet service. It was so easy and saved me a lot of time making it was well worth the price. I had let my service on my car go for a bit, but the service reps worked with Haley and I to determine the best plan of action to get my car back up to speed. Much appreciated! More
Great service and help after the sale. Chris was terrific. We enjoyed working with him. Chris was terrific. We enjoyed working with him. More
Very courteous and expeditious from the initial contact to the car loaner. This includes 'networking between staff members. to the car loaner. This includes 'networking between staff members. More