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Groove Subaru - Service Center

Englewood, CO

4.6
1,769 Reviews

1,769 Reviews of Groove Subaru - Service Center

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June 12, 2023

Exelente trato y servicio gracias por su paciencia son muy cordiales todos y Logan exelente bendedora More

by rociovarela736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Haley and the mechanic were very attentive to what I had to say regarding the car’s issues and timely and understanding with the repair. Thank you. More

by knox2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Communication was pleasant, clear, and helpful from check in to payment. Nice waiting area. Have short videos on maintenance and care car if we can’t change channels. Most of the service customers are wo More

by lssicorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

We have leased and serviced Outbacks at Groove for years. We really appreciate how Brett takes care of us. He is more than helpful to try and get our service appointments as short as possible and has a suc More

by Third Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

The service staff at Groove Subaru are courteous and professional. I live a half mile from another Subaru dealership but I travel 10 miles to have my SUV serviced by Groove Subaru. More

by grolr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Not the usual level of Groove service when I got my oil changed. Especially for what they charge More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the reps name
Jun 12, 2023 -

Groove Subaru responded

Good morning and thank you for your feedback. Please feel free to reach out to Brian Olson our Service Director at 303-789-6415 or bolson@grooveauto.com to better understand what happened and to try and make things right.

June 09, 2023

I thought my issue was resolved (and inexpensively, too), but come to find out there is something draining my battery and I will need to take the car back to Groove to get an analysis. TMM More

by tmoore11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Haley was a joy to work with. She kept me informed every step of the process and was so pleasant. I used Groove's valet service. It was so easy and saved me a lot of time makin More

by lilliem71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
June 09, 2023

Great service and help after the sale. Chris was terrific. We enjoyed working with him. More

by alicelightle
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hafemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mai Sheath
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Very courteous and expeditious from the initial contact to the car loaner. This includes 'networking between staff members. More

by GERALDCELEBRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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