Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,769 Reviews of Groove Subaru - Service Center
Sort by
June 20, 2023
This was a very efficient, and economical follow up visit. It was also very painless. The young lady who guided me through it was pleasant and straightforward. I needed transport home and back, and tha visit. It was also very painless. The young lady who guided me through it was pleasant and straightforward. I needed transport home and back, and that was efficiently arranged. This is the best service facility I have ever dealt with. I highly recommend it. More
by MCBIRDER
Verified CustomerEmployees Worked With
June 18, 2023
Everyone is super friendly and helpful at Groove Subaru. Andrew made my car buying experience fantastic! Andrew made my car buying experience fantastic! More
by bmillard74
June 17, 2023
Prompt service. Friendly staff. Provided free rental car while service was being done. Very happy with service experience. Friendly staff. Provided free rental car while service was being done. Very happy with service experience. More
by vlpitcher
June 17, 2023
I would have given Haley 6 stars if I could. She was amazing to work with and going forward I will always try to work with her for both of my car needs. The car that came in was my daughter's She was amazing to work with and going forward I will always try to work with her for both of my car needs. The car that came in was my daughter's car (new driver). She took extra time to explain her all that was happening, how they were fixing it and gave her contact information for anything daughter may need. This is amazing customer service. Congratulation Haley!!! More
by GUILLERMOSKI
Employees Worked With
June 17, 2023
Had no issues using the service center. I’ve only used it once so far. I’ve only used it once so far. More
by johnradicioni
Employees Worked With
June 17, 2023
Easy to make an appointment and fast turnaround for replacing all the headlights and tail lights replacing all the headlights and tail lights More
by Bill
June 14, 2023
I have be super frustrated the past 3 times I have had to come in a month. We had a tire that has had to be repaired twice and scheduled again this coming week. With my other vehicle I bought in I was pressu come in a month. We had a tire that has had to be repaired twice and scheduled again this coming week. With my other vehicle I bought in I was pressured to buy a service I did not need. This is last month is the first time I have had bad bad experience at Groove I take two cars there and have always had great service this past month not so much More
by carolannewilliams00
June 14, 2023
Excellent communicators and really listened both to understand my problem and work through solutions. I will always bring my Subarus to Groove! understand my problem and work through solutions. I will always bring my Subarus to Groove! More
by caleyapowell
June 14, 2023
They told me my tires were in great shape for my road trip. I left and a tire blew out on the highway due to dry rot. The tire place said a dealership should have seen the tires significant dry rot and t trip. I left and a tire blew out on the highway due to dry rot. The tire place said a dealership should have seen the tires significant dry rot and that i was placed in an unsafe car. More
by catfelicetti
June 13, 2023
Haley is amazing. She is so friendly and informative. I appreciate her attention to detail an explanation of the work needing to be done. She is so friendly and informative. I appreciate her attention to detail an explanation of the work needing to be done. More
by boldrunner1
Employees Worked With
