
Groove Subaru
Englewood, CO
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Excellent purchase experience! I purchase cars quite often and this experience with Groove Subaru and Jeremy specifically (along with Chris Giordano) was one of the best I've had. I purchase cars quite often and this experience with Groove Subaru and Jeremy specifically (along with Chris Giordano) was one of the best I've had. Jeremy responded quickly to my initial inquiry on the used car at Groove and we set up an appointment for later than afternoon. I hadn't necessarily planned on purchasing the car that evening, but the process, from the test drive to the quick negotiation on pricing, was so efficient, I left that evening in my new (used) SUV. Thanks much to Jeremy and Chris - I will certainly be a repeat buyer if the opportunity arises. More
Speedy and pleasant Jonathan is a very patient and helpful person. He showed me what I wanted and didn't try to upsell me. The process went more quickly than I expected Jonathan is a very patient and helpful person. He showed me what I wanted and didn't try to upsell me. The process went more quickly than I expected. I was trading in a Forester and he was good on negotiating the price. He was not pushy. The car I chose was cleaned and waiting for me when the deal was done. Ben the gentleman who handled the financial transaction was very nice. More
Words can't explain how awesome Jeremy is This is the third Subaru I've purchased, and the second I've purchased from Groove. I originally had brought my car in for a repair, but ultimately I This is the third Subaru I've purchased, and the second I've purchased from Groove. I originally had brought my car in for a repair, but ultimately I purchased a new WRX because the deal I got was too good to pass up. When I decided to look at a new WRX (this is my second), Jeremy was the one to help me. There was not any time where I felt pressured during my purchase. Jeremy was patient, funny, and was wonderful during the entire process. Any questions I had, he was able to get an answer fast, and he never came across as impatient. Even with my husband who is notorious for making sure the purchase was not rushed, and researches everything as much as he can, not once did Jeremy lose patience with us. He made sure I got the best deal I could, and even after purchasing he still made sure I was happy, with the occasional check in to see if I was still happy. Even a year later he and I are still in contact, and any question I have even a year later he still is happy to go out of his way to see if he can get the questions or problems answered. Would I buy from Jeremy again? Heck yeah I would. I'm also more than happy to recommend him to anyone considering buying a car from Groove Subaru, and have no hesitation doing so. More
Outstanding Service! Sievert Mohammed, was great answered all our questions. Very knowledgeable, will work with him again! This is my second Subaru from Groove, Customer S Sievert Mohammed, was great answered all our questions. Very knowledgeable, will work with him again! This is my second Subaru from Groove, Customer Service has been a great experience. More
Great experience purchasing Outback We were thrilled to use Jim Hatch to help us find and purchase our new Subaru. He was knowledgeable and helpful and we could not be happier with our n We were thrilled to use Jim Hatch to help us find and purchase our new Subaru. He was knowledgeable and helpful and we could not be happier with our new car! More
Amazing sales Siever was amazing. He literally stood by and let me look at every single car on the lot. He was so kind and it didn't bother him that on bit with the Siever was amazing. He literally stood by and let me look at every single car on the lot. He was so kind and it didn't bother him that on bit with the amount of time I took. He was so helpful and very knowledgeable about the cars. I would definitely use him to buy a car again. More
Great no pressure expeirence . Jeremy was so unlike most sales folks that I have experienced in the past. So low key, but very helpful. I would definitely recommend working with J Jeremy was so unlike most sales folks that I have experienced in the past. So low key, but very helpful. I would definitely recommend working with Jeremy when purchasing a car at Groove. Jeremy actually made the purchasing experience enjoyable! Not only that, but he came thru with everything that was promised and more. I highly recommend Jeremy! More
The power of "Yes!" I showed up at Groove with an idea of the vehicle I wanted to drive home. Groove did not have the particular vehicle in a color I wanted on the lot, b I showed up at Groove with an idea of the vehicle I wanted to drive home. Groove did not have the particular vehicle in a color I wanted on the lot, but Jonathan took quite a bit of time to show me different comparable options that were available. Jonathan had extensive knowledge about the different models and options available and was able to answer nearly every question we had. When I chose the car I wanted, Jonathan was able to make a deal that worked for me and I wound up buying one the same day. Despite being at the dealership for an entire afternoon, it didn't feel like it! Jonathan had a sense of humor, which worked well when dealing with my family for the afternoon (believe me, we cracked numerous jokes about their "Yes" tagline). The experience was not your typical anxiety inducing car buying experience. We would recommend this dealership and tell everyone to talk to Jonathan! More
Great Car Buying Experience I made purchase from Groove a little over a week ago. Jonathan Norris was very knowledgeable about cars in general and was not the typical high press I made purchase from Groove a little over a week ago. Jonathan Norris was very knowledgeable about cars in general and was not the typical high pressure, slick talking salesman. Jonathan's excellent customer service was ultimately why I decided on Groove as the dealership to purchase my car. More
Car buying experience I have been to this dealership multiple times and each time I was helped by their employee Joanna. She was incredibly helpful during the entire proces I have been to this dealership multiple times and each time I was helped by their employee Joanna. She was incredibly helpful during the entire process, she answered each and every question I had even if my questions were not related to her job she found a way to accomplish what I asked. She also insured that I enjoyed my purchase by checking on me at later dates. I highly recommend going to this establishment and have had family and friends purchase vehicles through Joanna there as well. Joanna will be the one person I go to when purchasing vehicles in the future, she is extremely helpful and knowledgeable. She truly cares about your comfort and level of satisfaction in every step of buying a car. More