Groove Mazda

I took my car in for service and discovered it needed a major repair that I wasn't ready to do. Dan was also very clear that my car was not safe to drive and concerned that I not leave in it. Dan walked major repair that I wasn't ready to do. Dan was also very clear that my car was not safe to drive and concerned that I not leave in it. Dan walked me over to the Mazda sales department and introduced me to Mark and the rest of the team. I told the sales team they had exactly one hour to convince me I wanted a Mazda, as I needed to get to my office. I drove the Tribute, the CX9 and the CX7 and made my decision on the purchase in about 15 minutes. The paperwork took another hour, so we went over my original time limit, but I made it to the office just in time. I ended up purchasing a used CX9, which I absolutely love! From Dan to Mark to Bryan, my experience was a very easy transition from my old car to the new one. And Dan will be fixing my old car for my daughter, who is turning 16 in 1.5 years. I had promised it to her, so I did not trade it in, just delayed the repair. I am very happy with my new car! Thank you to the entire team for making what could have been a very bad day into a great one!! More

I first came in to the dealership in 2010 to gather information on the car I was interested in. At that time Josh (taller, younger; I can''t remember his last name) helped me and was very nice. At th information on the car I was interested in. At that time Josh (taller, younger; I can''t remember his last name) helped me and was very nice. At that time I was not prepared to buy the car, I was just interested in gathering info. I returned this year and I was told Josh worked in a different department. Marty helped us. He was terrific and made the overall experience great! He worked very hard to get us what we wanted in regards to the car itself and more importantly the financing. We did visit other dealerships but returned to yours because of the positive experiences with Marty and Josh. We also felt comfortable as fist time new car buyers with these to gentlemen. They were both very honest, friendly, and relaxed! Thank you!!!! Jessica & Ry More

I contacted Kenny in a panic as I was on the highway watching my temperature gauge elevate higher and higher to the "H" level. He advised me to come into the service dept as soon as possible, which I d watching my temperature gauge elevate higher and higher to the "H" level. He advised me to come into the service dept as soon as possible, which I did. He assisted me immediately, gave me a quick assessment (which turned out to be correct), and provided me with a loaner vehicle. On the following day, Kenny called me to let me know what time the car would be looked at and then called me a again when the repairs were complete. Finally, when I arrived to pick up the vehicle, it was fixed and I was out of the service dept within 5 minutes. I could not have asked for a better experience. More

We really enjoyed our experience at Groove Mazda. Mark Davis provided warm and friendly service and matter of fact information that helped us make a decision we were comfortable with. Other team members Davis provided warm and friendly service and matter of fact information that helped us make a decision we were comfortable with. Other team members at Groove Mazda were likewise helpful and friendly, and the experience was rather enjoyable...more so than any other dealership we visited! Keep up the good work, we look forward to working with you in the future the next time we need a new car. Thanks! More

The service guys are especially Kenny and Spencer. They are both very knowledgeable and efficient. They are always accommodating about appointment times and very nice about answering questions over the pho are both very knowledgeable and efficient. They are always accommodating about appointment times and very nice about answering questions over the phone. More

I had a very good experience at Groove Mazda. Everyone I worked with was very helpful and knowledgeable. I did not feel any pressure on buying anything, which is always a good thing when purchasing a car. worked with was very helpful and knowledgeable. I did not feel any pressure on buying anything, which is always a good thing when purchasing a car. More

In a world where people come into contact with "service" each day of the week, the level can range from good to very poor these days. What a fantastic experience to have worked with Kenny at Groo "service" each day of the week, the level can range from good to very poor these days. What a fantastic experience to have worked with Kenny at Groove Mazda. He proved that an excellent service model can still exist in today's fast paced life. My 1992 Mazda Miata has been going there for over 5 years for oil changes and at the most recent one, there were few things amiss given it was almost at 60,000 miles. Kenny provided me the cost estimate, assisted me with a coupon for service and provided updates as the repair work was occurring. After a new water pump and timing belt, the car was still getting to a high temperature on the highway with the AC going based on their testing. After more research, Kenny and his mechanic found that the radiator was the cause. At the end of the service, Kenny called and was very accommodating to my schedule and getting me on my way. Big kuddo's to Kenny and the staff at Groove Mazda! I'll be back and have already began telling my friends about the fantastic service I received! More

We worked with Brian Olson and felt like he did a fabulous job in assisting us with our new car. He was friendly, knowledgeable and helped us make a decision without seeming too pushy. We will defi fabulous job in assisting us with our new car. He was friendly, knowledgeable and helped us make a decision without seeming too pushy. We will definitely recommend him and the dealership to others. So far, we have been extremely happy with our experience with the dealership! More

Spencer and the technician that worked on my MX-5 could not have been more professional of helpful. This was a great experience. This was my first time dealing with Groove - you've got a new customer. I wa not have been more professional of helpful. This was a great experience. This was my first time dealing with Groove - you've got a new customer. I was very pleased. More

I was very happy with the service department. The gentlemen I spoke with was helpful, informative and accommodating. The current waiting room is also much better than the old one. gentlemen I spoke with was helpful, informative and accommodating. The current waiting room is also much better than the old one. More