Groove Mazda
Centennial, CO
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I appreciated the great price Spencer gave me, and his attention to detail. He found the problem with my tire pressure warning light. Thanks!!! Mary Aalto attention to detail. He found the problem with my tire pressure warning light. Thanks!!! Mary Aalto More
I had been shopping around for a car, new or slightly used at a bunch of different dealerships and was not sure what I was going to get. The other dealerships and salemen were pushy and pressured me to used at a bunch of different dealerships and was not sure what I was going to get. The other dealerships and salemen were pushy and pressured me to test drive a bunch of cars even after I said I did not want to at that time. The salemen also kept trying to upsell me to a more expensive car with a bunch of features I was not interested in having on a car. At Groove Mazda Marty did not pressure me to buy a specific car, he was willing to talk about the Mazda 2, 3, or 6 or the other cars and the features on the cars and was not dismissive about the car I liked. He did not pressure me to test drive the car. He was very knowledge about all the cars and provide genuine help in making a selection. I appreciated his helpfulness and sincerity. I dreaded buying a car because of the negoations and the waste of time the saleman and office manager usually put a person through. It was different at Groove Mazda I felt like they we giving me the best deal they could and we were all working for the same goal. I am not a tough negoatiator and did not feel like they were trying to take advantage of me. I am very happy with my car and the entire sales experience. More
I always have a good experience at Groove Mazda. The service dept is very helpful and understanding. Car problems are never fun but they always turn it around to be a great experience. Thank you Spencer service dept is very helpful and understanding. Car problems are never fun but they always turn it around to be a great experience. Thank you Spencer for being very patient and helping me through getting my car up and running again! More
I went in for new tires, alignment and an oil change. I recieved great service, they did an awesome job and the price was great. I was impressed when I picked my vehicle up. Thank you Spencer the tire ride recieved great service, they did an awesome job and the price was great. I was impressed when I picked my vehicle up. Thank you Spencer the tire ride great. I highly recommmend this service center! Have a great day, James More
Great experience....no shenanigans. :) I came in to test drive the Mazda CX7 and did not plan to purchase today. The staff was so helpful, not pushy or annoying like i have experienced at other dealerships. drive the Mazda CX7 and did not plan to purchase today. The staff was so helpful, not pushy or annoying like i have experienced at other dealerships. They offered a great price and financing, so I ended up buying on the spot. I am very happy with the entire experience! More
Went in for 7500 mile service. Service department was very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. More
I really enjoy working with Kenny and the service team at Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring my car to Groove for service and am always happy when I drive out! More
Spencer was very knowledgeable and helpful with my service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, David More
Service center is convenient, clean and I like the customer service. I was only disappointed on the price because it was a repair that wasn't covered under warranty. I also like the ammenities (tv, m customer service. I was only disappointed on the price because it was a repair that wasn't covered under warranty. I also like the ammenities (tv, magazines, wi-fi, table to work at and refreshments). I also appreciate my car being washed when its all done. More
Spencer was very helpful in diagnosing the problem with my cars horn. Thank you for finding a at to cover the expense. I'll be back again in 5k miles! my cars horn. Thank you for finding a at to cover the expense. I'll be back again in 5k miles! More