Groove Mazda

Every other dealership was pushy and when they found out we were looking other places before making a decision they became short and rude. Tracy was friendly and not overbearing. She listened to our situa we were looking other places before making a decision they became short and rude. Tracy was friendly and not overbearing. She listened to our situation and helped us find the right car for our needs, even if if was a less expensive used car instead of a new car. Overall, it was a relaxed experience and we never felt any pressure. She was very informed and had the answers to our questions. Thank you Tracy! More

Tracy is very knowledgeable sales person and she has excellent customer service. Also she takes extra steps, like touch based with me to see if everything is still ok.so I am really appreciate that she excellent customer service. Also she takes extra steps, like touch based with me to see if everything is still ok.so I am really appreciate that she gave me a good friendly customer service. More

We shoped online looking for the best deal on a new Mazda. Josh was fast to get back to us, had all the paperwork ready and did a great job explaining options and feature. We will be back for our next Mazda. Josh was fast to get back to us, had all the paperwork ready and did a great job explaining options and feature. We will be back for our next car. Thank you again to the groove team! More

Overall, an excellent experience. People are very responsive and easy to deal with! Good number of vehicles in stock to choose from. Convenient location for service. responsive and easy to deal with! Good number of vehicles in stock to choose from. Convenient location for service. More

Looking for a specific type of car within a limited price range. Tracy was able to assist up by finding a car within that price range. She brought us through a thorough test drive, and helped us all the wa range. Tracy was able to assist up by finding a car within that price range. She brought us through a thorough test drive, and helped us all the way through the paperwork process. More

This is the second vehicle I have purchased from Groove Mazda and the second from Brian Olson. Brian is not pushy, not demeaning and actually listens to what you have to say. He understands the limitatio Mazda and the second from Brian Olson. Brian is not pushy, not demeaning and actually listens to what you have to say. He understands the limitations you tell him about and takes everything into account. Brian, as well as the rest of the sales staff, made our family feel comfortable and they were very accommodating to our overactive daughters. Brian was respectful of our time and bent of backwards to make this the best car buying experience. THANK YOU BRIAN! Sal & Family More

Tracy was friendly, knowledgable and a pleasure to work with. I would recommend her to all my friends and hope to come back in the future. with. I would recommend her to all my friends and hope to come back in the future. More

Tracy was amazing! Super patient and friendly! She Tracy was amazing! Super patient and friendly! She answered all my questions and meet all my needs! I was in and out before I knew it! I would totall Tracy was amazing! Super patient and friendly! She answered all my questions and meet all my needs! I was in and out before I knew it! I would totally recommend Tracy to anyone looking for a friend in the car dealership! More

I was excited to see that this dealership had a car I had been keeping an eye out for at a reasonable price. I called to set up a test drive, and the gentleman told me he'd see me later that day and he'd cal been keeping an eye out for at a reasonable price. I called to set up a test drive, and the gentleman told me he'd see me later that day and he'd call me if anything changed. I drive the 45 minutes to the dealership, inspect the car, am pretty convinced to buy, and another salesman walks out with a "Sold" sign. I thought surely it couldn't be for the car I was looking at, since I had made an appointment and would be informed of any changes. Well, it was for the car I was looking at. The salesman who just sold it was VERY rude to me in telling me to stop looking at the car, get my purse away from it, etc. I would have appreciated a call to save the gas and 90 miles on my car. Also, more tact from the second salesman would have been great. Sure, he made the sale, but lost my customer base from here on out. I'm sure the person who got the car had a pleasant experience; good price, good car, etc. But my treatment and experience was awful, wasteful, and sad. More

I found a 2009 Maxda CX7 that I fell in love with online and I called and spoke with Josh Robitaille numerous times on the phone before actually visiting the dealership and he was so helpful and friendly an and I called and spoke with Josh Robitaille numerous times on the phone before actually visiting the dealership and he was so helpful and friendly and worked very hard at getting me the absolute best financing and price on my new car. When we got the price and financing worked out I came to the dealership and already felt as though I knew Josh. He was wonderful to work with and made the whole process quick and easy and I would recommend anyone looking for a new or pre-owned vehicle to come visit Josh. Jessica Cline More