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Groove Ford

Centennial, CO

4.0
696 Reviews
At Groove Ford, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools...done. Even if it means bringing back a car you don't absolutely love... we'll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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10039 E Arapahoe Rd

Centennial, CO

80112

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Showing 696 reviews

September 26, 2023

David Hernandez and the whole team at groove was amazing to deal with. They got us into our dream car, we were patient with the process and they weren’t pushy at all. They made the deal happen! I would high More

by Szindler07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ellingwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hernandez.
September 22, 2023

Jesse was awesome. Extremely patient with my son as he was going through the car buying process. I appreciated his flexibility as we worked through the process. More

by nelsontroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Jesse clearly what was up, and was there to make it happen. It felt like an efficient car buying experience. More

by benjamin.burrough
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

My service engine soon light came on (steady, not flashing) just blocks from this dealership, so I brought it to Groove immediately. The service writer was pleasant and straightforward: “Leave me you More

by DMJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Barzideh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Wakefield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sloat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Steliga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Claybrook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dickey
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Very easy and quick to work with. Incredibly friendly, made the car buying experience seamless. Teddy was great throughout everything, very personable More

by romopippins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Santoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

do not buy a vehicle from here. They sold me a lemon, they knew this SUV had all these issues and they just sold it and wont fix it all. I told them I had a child in a wheelchai More

by Christina.marshall97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Gallagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was trying to be helpful but still gave me my truck back with issues , Mark Faricy
August 23, 2023

IT WAS A JOY,to have Teddy help me with the purchase of my car, being a person of color he made me feel comfortable, we had a good time while we waited for paperwork, I encourage your company to employ mor More

by terodoug7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Santoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Great service and exceptional communication throughout the whole process...Excellent service, they accommodated all my needs. More

by Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arkadiusz Raclawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

We had an excellent experience at Groove Ford. Teddy made the buying process so mellow and easy. We planned a full day of test drives all over town but were so comfortable working with Teddy we di More

by Meag307
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Santoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Sold me a vehicle, they don't have the title for. Don't do business with them, you will regret it. They have scammed me. Time to sue them with attorney. Run as fast as you can. Anywhere but GROOVE More

by nathanwright362
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brook Peterson
Aug 02, 2023 -

nathanwright362 responded

Can I sue a dealership for not giving me a title in Colorado? If they're selling the car that they don't actually have the title to, or have not paid the lien off before selling it, you may be able to sue for fraud, a violation of the Consumer Protection Act, a violation implied warranty of title, and negligence.

Aug 04, 2023 -

nathanwright362 responded

Is it legal to sell a car without a title in Colorado? No vehicle may be sold if the dealer does not have a valid title which can be given at the time of sale; or, if papers are in transit, such title must be delivered within 20 days. 6. Vehicles held with incomplete or insufficient titles shall be marked “Not For Sale” and shall not be offered for sale.

Aug 30, 2023 -

nathanwright362 responded

Update Still no title. car paid for 45 days ago. No word from Groove Fraud, ford or anyone. DMV told me to get attorney.