Grogan's Towne Chrysler Jeep Dodge Ram

I was having a intermittent starting issue with my 2008 Dodge 1500 Pickup that I couldn't figure out, I replaced the Starter and the ignition switch and the problem remained. I made an appointment for the Dodge 1500 Pickup that I couldn't figure out, I replaced the Starter and the ignition switch and the problem remained. I made an appointment for the 12th of July and included what I had already tried to fix the issue in the notes section. I didn't hear anthing that day so texted and they said they couldn't find the problem, the Master tech would look at it the next day. I checked back the next day and was told they got the problem to happen and they opened a case with the Chrysler engineering dept. I didn't hear anything the next day so on Friday the 15th I texted and they said they still couldn't find the problem and they had sent a scan report to Chrysler (whatever that means). On July 21st I had enough and told them I was coming the next day to pick up my vehicle and pay them whatever I owed. I was told that the tech could get the vehicle to start when the problem accured by hitting the starter with a hammer and that it needed replaced because it was drawing to much power. They didn't do a basic load test on the starting system for over a week? OMG. After paying $175.00 for the diagnostics and picking up my vehicle I noticed that they had unplugged the wiring for the dashcam and rear camera in my vehicle. It's wired with the radio to go off after the key is removed and the driver door is opened. I checked the SD card and during off hours they had left the ignition on in the shop so the camera would keep running in a loop and overwrite any video that had been recorded. 18 hours of recording pointing at a wall. A half a tank of gas was used but I didn't remeber the mileage, It was in for a starting problem not a drivability issue. Stay away from the service department at Grogans. Thanks Dave. More

The Sight Center of Northwest Ohio could not accomplish our mission to empower independence and enrich the lives of individuals who are blind and visually impaired without the support of our community. We our mission to empower independence and enrich the lives of individuals who are blind and visually impaired without the support of our community. We appreciate Grogan's Towne CJDR for the amazing generosity and the fabulous customer service. More

A great experience with an amazing sales person! Did not feel any pressure or pushiness into something other then the vehicle I came to look at. I love my van and would recomend them to anyone looki Did not feel any pressure or pushiness into something other then the vehicle I came to look at. I love my van and would recomend them to anyone looking for a vehicle. Thank you! More

Worst dealership! Customer service is terrible! They treat women terrible. They give you the runaround on fixing your car! They won’t get back to you. Your car sits t Customer service is terrible! They treat women terrible. They give you the runaround on fixing your car! They won’t get back to you. Your car sits there not looked at they don’t call you. They need to learn customer service! They need to hire employees to work on cars and fox them! Jeep is a terrible car and never buy a car from grogans they will not help you! Worst place ever More

I couldn’t ask for a better experience when leasing or purchasing a new vehicle. Thank you Grogan’s! Thank you John! purchasing a new vehicle. Thank you Grogan’s! Thank you John! More

Nothing but the best customer service from the group at Groganstowne! Thank you for always making it so easy to lease or purchase a new car! Groganstowne! Thank you for always making it so easy to lease or purchase a new car! More

Honestly the best vehicle purchase that I’ve experienced. . Relaxed, no pressure environment. Thanks Gunny! . Relaxed, no pressure environment. Thanks Gunny! More

Everything was great about the experience. They had a great selection of vehicles in the price range me and my wife had determined. We ended up getting a RAM 1500 and John made sure we were ta They had a great selection of vehicles in the price range me and my wife had determined. We ended up getting a RAM 1500 and John made sure we were taken care of in the process. Would strongly advise! More

JOHN was on point ! Great experience! Heather in Finance was also great! I'll take Grogans Towne Chrysler anytime! Great experience! Heather in Finance was also great! I'll take Grogans Towne Chrysler anytime! More

small town dealer with a small town feel with employees that have been working here many years. John in sales, Heather in finance and Don in the body shop are deserving of a look when you need a car, new that have been working here many years. John in sales, Heather in finance and Don in the body shop are deserving of a look when you need a car, new used or worked on. Do not go to the big huge car lot dealers you will not get the home town feel! I had a bad experience at one so decided to come her for my first JEEP and was not disappointed! Its the small things that make you come back to the same business over and over. Keep up the good work! More