Grogan's Towne Chrysler Jeep Dodge Ram

I love my Grand Cherokee!!! I would absolutely recommend this dealership to ALL of my family and friends. From the test drive, to the financing, and finally the purchase...Grogan I would absolutely recommend this dealership to ALL of my family and friends. From the test drive, to the financing, and finally the purchase...Grogans made my car buying experience smooth and fun. I will be purchasing from Grogans from here on out!!!! More

I won't buy a car from anyone else Doug is the best an most knowledgeable salesman Ive dealt with in 30 years. Thanks Doug, Love my Scat pack Challenger! You can't go wrong with this gu Doug is the best an most knowledgeable salesman Ive dealt with in 30 years. Thanks Doug, Love my Scat pack Challenger! You can't go wrong with this guy!!! More

Great Dealership!!! Amazing Customer SERVICE!!! Everyone i have ever came in contact with at Grogan's have always been awesome!!!! Down to earth sales representatives and always willing to go six e Everyone i have ever came in contact with at Grogan's have always been awesome!!!! Down to earth sales representatives and always willing to go six extra miles to make sure you get what you want!!! I wouldnt ever recommend another dealership!!! =] I love my Dodge Journey!!! =] More

Worth a look I still scan autotrader to see if I can find a better deal and I still haven't found one. I tell people, every chance I get (no exageration) about t I still scan autotrader to see if I can find a better deal and I still haven't found one. I tell people, every chance I get (no exageration) about the deal I got. Everyone loves a new toy (car) but they don't enjoy spending the money, I'm no exception there. If you want the process of writing that check as simple and pressure free as possible, this is a great dealership. From sales to finance this was truthfully the best experience I've had with a dealership. I drove an hour from my home just outside of Detroit, to test/buy a 2013 Acadia, and I will continue to use this dealership for future purchases. More

A Very Bad Experience Trade in a 2011 dodge ram slt for a 2014 ram sport demo model big mistake they promised $2,500 off demo ended up $500. With underhanded paperwork Trade in a 2011 dodge ram slt for a 2014 ram sport demo model big mistake they promised $2,500 off demo ended up $500. With underhanded paperwork got nowhere with management nor crysler Corp complaints I've owned five dodge rams in my life This nightmare has been the worst I've been treated and ripped off ever seems that they get away with everything .Truck was originally 40,200 or best offer advertisement. More

Above and beyond My wife and I purchased a used 2014 Ram 1500 Limited. We live in Duluth, MN. Which is about 770 miles away. Grogan price for this truck and everything My wife and I purchased a used 2014 Ram 1500 Limited. We live in Duluth, MN. Which is about 770 miles away. Grogan price for this truck and everything it was loaded with and low miles. beat everyone within 700 plus miles. When it came time to pick up my vehicle. I planned on flying to Chicago. From Chicago to Toledo. When I arrived in Chicago. My flight was canceled. The next flight to toledo was the next day at 430 p.m. Grogan offered their driver to come and pick me up four and half hours away. Free of charge! They went above and beyond for my wife and I. Great customer service, sales personal. I will definely do business with Grogan again. More

Treated like dirt! I went to look at a 2011 Nitro and wanted to trade my 2008 Hummer H3 on it. Steve only wanted to give me rough value trade in for a vehicle in very g I went to look at a 2011 Nitro and wanted to trade my 2008 Hummer H3 on it. Steve only wanted to give me rough value trade in for a vehicle in very good condition. He slapped a NADA report for the Nitro in front of me. I asked to see one for the H3. He got on computer, then said he couldn't get on the site. I had no trouble checking NADA price on me H3 after I got home. Don't like being lied to!!! Wouldn't send my enemies to this dealership! More

Poor customer service from Steve Merritt I was very interested in one of their cars I saw listed online. However, I live 2 hours from this dealership. I spoke with the Manager and he told sal I was very interested in one of their cars I saw listed online. However, I live 2 hours from this dealership. I spoke with the Manager and he told salesman, Steve Merritt, to pull the car inside and go over the entire car with me on the phone. I was also promised that they would take photos of any damage and email to me. I was told there were 2 dings by the gas cap. Steve took 2 pictures that were just awful. They were taken outside in sun glare with shadows of buildings, people, and truck which made the extent of real damage difficult to see, which I think was done on purpose. I requested Steve retake the picture, refocusing this time of a close up of the damage only. Steve replied he had already taken 2 photos for me and there were photos online. (The photos online showed no damage, nor was it mentioned in the write up for this car.) Needless to say, I have not only decided not to do business with Steve, I will never purchase anything from this dealership! More

friendly personal service Angie Carslanger really listened to what I wanted and got me exactly that! Could not have asked for anything more. Professional, friendly service! I w Angie Carslanger really listened to what I wanted and got me exactly that! Could not have asked for anything more. Professional, friendly service! I will recommend Angie to anyone looking to purchase a vehicle. More

Awesome Ernie was awesome. He was able to get us exactly what we wanted. I will highly recommend him to everyone I know. Thanks Ernie, we love it. Ernie was awesome. He was able to get us exactly what we wanted. I will highly recommend him to everyone I know. Thanks Ernie, we love it. More