Grogan's Towne Chrysler Jeep Dodge Ram

Very pleased I was very pleased with my experience with my salesman John Burne and All the people involved in my car purchase.John I felt was very honest and was v I was very pleased with my experience with my salesman John Burne and All the people involved in my car purchase.John I felt was very honest and was very willing to work with me on what I wanted. More

Excellent Service John was super friendly and helpful in helping me deciding which car fits best for me. He worked very hard and was patient with me the whole time. I r John was super friendly and helpful in helping me deciding which car fits best for me. He worked very hard and was patient with me the whole time. I recommend anyone and everyone to get your vehicle through him. More

Fun, fast, & fair John was a great help and at no point did I feel like he was selling to me. I am a salesman myself and I can appreciate the subtle art of selling with John was a great help and at no point did I feel like he was selling to me. I am a salesman myself and I can appreciate the subtle art of selling without being pushy. He was a pleasure to work with and I feel as though i will be taken care of in the future. More

Mr. Ross was very polite, friendly, respectful and helpful. Excellent customer service skills. Mr. Ross went beyond and above to try to accommodate my husban was very polite, friendly, respectful and helpful. Excellent customer service skills. Mr. Ross went beyond and above to try to accommodate my husband and I needs. I will definitely recommend to my family and friends to use his service. I know they will be well-taken care of. Thank you, Genny Diaz More

Absolutely the best service! John went above and beyond getting everything taken care for us. He worked around our busy schedules and kept in constant contact via email and text w John went above and beyond getting everything taken care for us. He worked around our busy schedules and kept in constant contact via email and text when I wasn't available for phone calls. I can't recommend using Grogans and seeing John enough. Excellent service and I love my new van too!! Bre was professional, hilarious and very knowledgeable with any questions we had. She was able to effectively get through all our paperwork in a quick manner and answer any questions we had. More

Excellent Experience John is the best!!! He got us a great deal on the car we wanted. He is very educated about all of the cars and answered every question we had. He is v John is the best!!! He got us a great deal on the car we wanted. He is very educated about all of the cars and answered every question we had. He is very easy to work with and not pushy at all. We will be back to have John help us with our next vehicle. More

Love my "new" car! I was looking for a "newer used" ford edge and had visited a couple dealerships in my home state of Michigan and had been searching online. Imagine my I was looking for a "newer used" ford edge and had visited a couple dealerships in my home state of Michigan and had been searching online. Imagine my surprise when I found a dealership that had nine ford edge models to choose from on their lot; this being a Chrysler Dealership in Ohio! We took a trip down after work and drove one home that same day. The prices were very reasonable and our salesman, John Byrne, was straight forward and easy to work with. I did not feel pressured and ended up with a very good deal. I was unable to reach a deal this good in our area; I am extremely happy with my car purchase! More

Car buying: efficient, and easy. Came in, in need of a car. Got a car easy and simple. Joel Lambert in sales helped me out substantially in terms of what I wanted. And then Hea Came in, in need of a car. Got a car easy and simple. Joel Lambert in sales helped me out substantially in terms of what I wanted. And then Heather Collins in finance figured the rest out got me a very good deal. It was a fantastic time. More

"Patriot" Jim in Michigan We have been searching high and low for the right vehicle for the past two months. Our search has brought us to countless dealerships where we have b We have been searching high and low for the right vehicle for the past two months. Our search has brought us to countless dealerships where we have been mostly misled and lied to. Honestly we were about ready to just give up. Then we came across John Byrne at Groganstowne in Toledo. We've never considered buying a used vehicle out of state before, but from the start John walked us seamlessly through the process. His honesty and patience were refreshing. Any question we had was quickly answered and we were never pressured. When we arrived at the dealership the vehicle was as advertised if not better! John had our paperwork ready and the vehicle ready and we were in and out even quicker than we could have imagined. Our children will be driving age before long and we will be going back to Groganstowne to let John take care of their needs when that time comes. We are absolutely customers for life! More

I actually look forward to returning I was in no hurry to purchase a vehicle for quite a few reasons; I had one that ran and car payments! But, after looking online and visiting a vari I was in no hurry to purchase a vehicle for quite a few reasons; I had one that ran and car payments! But, after looking online and visiting a variety of car lots I decided it was time to set my limits and start looking to purchase a more reliable vehicle for myself and my child. I had met with a couple different salesmen at the same dealership when I had decided to just give up. I wasn't finding what I was looking for in the price range I was most comfortable with and this was quite a big decision to make. After I had decided to give up I saw the "perfect" SUV on Grogan's Towne website. After driving through the lot and not seeing the Jeep, I decided it couldn't hurt to actually ask someone where one would find this gem. To my surprise, it was not on the lot yet. John did not give up though. He gathered quite a bit of information from me... information such as what vehicle(s) I was looking for, color, engine, price range, time frame, name and number. John promised to get back with me the following day and sure enough kept that promise! Not only did he have the oh-so-perfect Jeep I just knew I had to have.. He had a second one with even less miles to show me as well! The process was a little longer than I would say your average process would take BUT with the costumer service I received and friendliness of those I encountered, it was all worth it! When I decide to upgrade, in the very far future, I will definitely be returning. More