Grogan's Towne Chrysler Jeep Dodge Ram

No Horse Play. They got right to the point. I asked what they could do for me and the best deal they could offer, within ten minutes I made an appointment to see th They got right to the point. I asked what they could do for me and the best deal they could offer, within ten minutes I made an appointment to see them the next day and drove out with my new SUV. I passed three other Jeep/Dodge dealers to get to Grogan's. Why? Because the others either couldn't or didn't want to get to the point. They wanted instead to haggle and negotiate. I wanted to know what they could do for me and they couldn't answer my questions. This puts Grogan's staff above the others. The only complaint I could even begin to say was, they were so busy I had to wait for the finance people for quite a while. Thank you to all the staff that helped me. More

Very Pleased!! I'm happy I decided to stop into Grogan's while searching for a car! The staff was friendly and extremely helpful; especially John Baertschi, who put I'm happy I decided to stop into Grogan's while searching for a car! The staff was friendly and extremely helpful; especially John Baertschi, who put me in my Dodge Avenger! I will continue to see him for all of my future vehicle purchases; he was outstanding! More

Amazing He said hello from the moment we walked in. Always wanting to make sure we were being taken care of. Most caring car salesman I've ever worked with. W He said hello from the moment we walked in. Always wanting to make sure we were being taken care of. Most caring car salesman I've ever worked with. Wants to make sure you get what you came for. More

Great staff Russ is very knowledgeable and even more helpful. I would recommend him to any one. He will treat you right and guide you through the process with any Russ is very knowledgeable and even more helpful. I would recommend him to any one. He will treat you right and guide you through the process with any questions you could ever have. By far the best experience I’ve ever had. More

GREAT SERVICE great service, Was helped and walked through everything Made it very easy purchasing my 1st car from a dealership, would recommend to anyone I know great service, Was helped and walked through everything Made it very easy purchasing my 1st car from a dealership, would recommend to anyone I know. Will definitely come back down the road! More

Wonderful customer service!! From the very beginning of stepping on the lot at Grogans, John made it a wonderful experience. He was a fantastic salesman!! He greeted us with frien From the very beginning of stepping on the lot at Grogans, John made it a wonderful experience. He was a fantastic salesman!! He greeted us with friendliness and a smile when we found what we wanted. He walked out with us to the lot and was willing to let me test drive multiple cars. When I settled on which one I wanted, he showed me everythIng that the car had to offer and features I didn’t expect to have in a 3 year old car. Then came the paperwork part of it. I was trading in my old car for a new car because my old car was falling apart. My nerves were through the roof because I was only working with what the value of my car was. Anyways, John made the whole paperwork part a little less nerve racking and not so serious. He went through every piece of paper he was giving me, and answered every (of my many) questions I had about the whole car buying process. When I got approved he seemed to be so excited for me, and led me to a great finance coordinator (Bree) who had great customer service as well. She was able to get me approved with the short amount of credit I had. She went through all the papers and interest rates with me and answered all of my many questions I had. She was friendly the whole time and made my nerves feel at ease. I signed the papers and drove away super excited. It is almost one week later and I could not be more thrilled with the car I got. I got service that was fantastic and both the people who worked with me (John and Bree) were great! we plan on buying another vehicle within the next year and we definitely plan on going back to John and Bree for the buying process. If you want a vehicle I definitely recommend Bree and John to sell you one! More

outstanding dealership From the time we entered the showroom door till the time we drove our new Journey home it was an outstanding experience. We were introduced to Russ I From the time we entered the showroom door till the time we drove our new Journey home it was an outstanding experience. We were introduced to Russ Irvine and he guided us through the lease experience. He explained all of our options clearly and concisely. He listened to all of our questions. We were very comfortable with our experience. In the final analysis, we are very satisfied with the way we were treated by Russ. He made it a pleasure leasing a new car on a personal level as well as a professional level. We have already recommended to our friends that they should consider dong business with the Grogan Towne team. Rhanks Russ. More

Great service! Russ , professional, friendly , great customer service. Russ, listen to my likes and dislikes. He went above and beyond to help us find the van we lik Russ , professional, friendly , great customer service. Russ, listen to my likes and dislikes. He went above and beyond to help us find the van we liked. I will certainly refer him to friends and family. More

So helpful!!! John was so friendly and helpful answering my many questions! He went above and beyond to help me find my car. I’m so happy and thankful!! John was so friendly and helpful answering my many questions! He went above and beyond to help me find my car. I’m so happy and thankful!! More

Fantastic use car purchase experience Working with John Byrne was very pleasant, professional experience. Not only did John take care of my purchase in a timely fashion, but addressed all Working with John Byrne was very pleasant, professional experience. Not only did John take care of my purchase in a timely fashion, but addressed all of my concerns completely and even exceeded my expectations! I also have to say the business office was also very prompt in producing paperwork and getting me through the entire process faster then I've ever experienced in other dealerships. I drove over 1 hour to get to Grogan's Towne, and would do it again. More