Grogan's Towne Chrysler Jeep Dodge Ram

Couldn’t be happier With the last couple cars I’ve purchased elsewhere I’ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I w With the last couple cars I’ve purchased elsewhere I’ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we’ll just keep coming back. More

Excellent service, no pressure Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took m Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took me a couple weeks to figure out what I wanted. Lisa answered my questions with ease, addressed my concerns and helped keep my confidence with buying a Ram 1500. Researched within 100 miles radius and their pricing is competitive. Highly recommend. More

Cross country purchase The staff at Grogan's is amazing. I shopped country-wide for a specific model, and found a tremendous bargain in their online inventory. On arriva The staff at Grogan's is amazing. I shopped country-wide for a specific model, and found a tremendous bargain in their online inventory. On arrival in Toledo, a staff member picked us up and brought us to the dealer. We were introduced to the folks in sales, and the rest is history. From our initial contact via long distance, to delivery, I have to say that my experience with Grogan's was one of the most positive experiences that I have had in making a vehicle purchase. Thanks, Grogan's!! More

My experience with Grogans has always been amazing! I feel that my experience with Grogans has always been wonderful and very professional. And I will refer your dealership to my family and friends. I feel that my experience with Grogans has always been wonderful and very professional. And I will refer your dealership to my family and friends. More

Grogan's Towne was professional and accommodating John Baertschi was my salesman, and he was highly professional and helpful during my first car buying experience. I never felt pressured or misled. I' John Baertschi was my salesman, and he was highly professional and helpful during my first car buying experience. I never felt pressured or misled. I'd recommend anyone interested in buying a new car to visit this dealership and ask for John and Heather. More

Worst of the Worst The people that work here are the worst of the worst. They have no compassion and could care less about other people. The woman that makes the se The people that work here are the worst of the worst. They have no compassion and could care less about other people. The woman that makes the service appointments is a horrible person I hope some day she gets to experience a loss and gets treated the same way she treated me. I am out of state because a family member is dying and my car breaks down. This is a lot of stress for a person but they could care less at this dealership. I called and asked to speak with the service manager who would never even answer the phone. I was disconnected several times and was transferred to another manager, guess what he did not care either. I was told someone would call me back but they never bothered. They defiantly do not go out of their way to help someone. I called another jeep dealer and they could not make promises but they at least had some compassion and offered to at least run diagnostics on the car to see if it was okay to drive in the meantime. If you have a choice don't choose this place. More

Amazing Russ Russ very calmly offered his advice after we signed a deal for Cherokee and returned the next day stating we didn’t like the Cherokees ride. You have Russ very calmly offered his advice after we signed a deal for Cherokee and returned the next day stating we didn’t like the Cherokees ride. You have to go with what makes you comfortable, so we test drove a Pacifica. That is a car that had the kind of ride my wife was looking for. He let us take it home, and we came back the following day to finish paperwork on the Pacifica. More

Great people great service John the Bear is my guy and overall makes sure he not only gets the job done but strives to get you what you want! I've purchased 2 vehicles from him John the Bear is my guy and overall makes sure he not only gets the job done but strives to get you what you want! I've purchased 2 vehicles from him this year and will continue to bring him my business ams anyone I know looking for a service he provides! Thx Bear! More

Great John was great and I couldn’t of asked for a better experience buying a car. I would highly recommend anyone to buy a car here. John was great and I couldn’t of asked for a better experience buying a car. I would highly recommend anyone to buy a car here. More

Above and BEYOND Russ - and Grogan's Towne - went above and beyond to get us into our 2018 Chrysler Pacifica. He listened to what we wanted (including what we wanted t Russ - and Grogan's Towne - went above and beyond to get us into our 2018 Chrysler Pacifica. He listened to what we wanted (including what we wanted to PAY) and got us EXACTLY what we were looking for. We will definitely come back. More