Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
73 Reviews of Grinwald Ford - Service Center
Sort by
January 19, 2016
Fast reliable service Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I know that the work will be done right. Have had no problems with sales or service at Grinwald. More
by edward5694
Verified CustomerEmployees Worked With
Cris Adams, Chad Wickert, Ian Swinson
January 18, 2016
Condescending I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup a I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup an appointment and hopefully it will duplicate what's happening. When I arrived the service person began to explain how the fob had a low frequency, etc, etc. I showed him that the car did not respond when activated. They took the car in and about a 1/2 hour later the manager tells me they checked it out and it works fine and then proceeds to give information that he printed out on the to use the fob to start the car. I felt I was being treated like a fifteen year old and this was the first time I had ever used this type of system. There is a saying that the salesmen sells you the first car and the service department sells you the second car. This service department needs to think about that. I called John Grinwald and told him how disappointed I was in my treatment. More
by KSOXNER270
Employees Worked With
Todd Loeber, Joe Kundinger
January 06, 2016
As Friendly As They Come! Always a pleasure to do business with the folks at Grinwald. I recommend to everyone! Fast and reasonable rates . From sales to reception I'm always g Always a pleasure to do business with the folks at Grinwald. I recommend to everyone! Fast and reasonable rates . From sales to reception I'm always greeted with a smile! More
by jethicarabbit
January 03, 2016
Service Department The service department is always there to answer your questions. We always get the works service on our car and they tell us if there is anything tha The service department is always there to answer your questions. We always get the works service on our car and they tell us if there is anything that could go wrong in the further. Jim and Vickie Schlieve More
by JSCHLIEVE
Employees Worked With
Todd Loeber
December 27, 2015
Nice people and efficient service I had moved to a new city and needed to find a dealership to have my vehicle serviced. Very glad that I found Grinwald. Everyone treated me very kin I had moved to a new city and needed to find a dealership to have my vehicle serviced. Very glad that I found Grinwald. Everyone treated me very kindly, the place was nice and clean, comfortable waiting area, and reasonable pricing. Overall a very positive experience! More
by blasing
Employees Worked With
Joe Kundinger
December 17, 2015
New Tires Service was fast, done right the first time. Staff is wonderful they are always helpful no matter what I need done. They go out of their way to make Service was fast, done right the first time. Staff is wonderful they are always helpful no matter what I need done. They go out of their way to make things go smoothly More
by OODIE2555
Employees Worked With
Joe Kundinger
December 17, 2015
fast, excellent service I have had excellent service over the years and one of the reasons i remain a customer of Grinwald Ford. All Departments are friendly including Sales, I have had excellent service over the years and one of the reasons i remain a customer of Grinwald Ford. All Departments are friendly including Sales, Finances and even management. More
by DONNAMARIEOB
Employees Worked With
Cris Adams, John Munzel, Todd Loeber, Joe Kundinger
December 14, 2015
Were able to get my truck in and fixed in a timely matter. I have been taking my vehicles here for service for quite a few years and have always had great experiences. Keep up the good work. I have been taking my vehicles here for service for quite a few years and have always had great experiences. Keep up the good work. More
by tom16
Employees Worked With
Todd Loeber, Ian Swinson
December 07, 2015
work to make perfect The dealership identified the problem and quickly did what was nesssary to get us back on the road. They gave us a car to use while repairs were mad The dealership identified the problem and quickly did what was nesssary to get us back on the road. They gave us a car to use while repairs were made!! More
by loeberardis
Employees Worked With
Todd Loeber
November 25, 2015
Great/Speedy Service Your customer service is great as always. You repaired my vehicle quickly. I dropped it off at 8:30AM and it was ready by 1PM. You completed an oil Your customer service is great as always. You repaired my vehicle quickly. I dropped it off at 8:30AM and it was ready by 1PM. You completed an oil change and determined that the outer tie rods ends were in need of replacement. Thanks you for your quick efficient service. More
by JJ
Employees Worked With
Todd Loeber, Ian Swinson
