Grinwald Ford - Service Center

Great Place We have dealt with Grinwald for the last 15yrs and enjoy the friendly service and honesty. The friendly family feel is all around. Just an all around We have dealt with Grinwald for the last 15yrs and enjoy the friendly service and honesty. The friendly family feel is all around. Just an all around great place . More

Great place This is a great place to buy a vehicle and to get it serviced, honest, friendly staff, truly take care of my needs. I come back when ever I need a new This is a great place to buy a vehicle and to get it serviced, honest, friendly staff, truly take care of my needs. I come back when ever I need a new vehicle or service. More

Well it's different They looked in all directions up, down, top to bottom, and Ford support. Tried this and that replaced a few specked parts tested and really wanted to They looked in all directions up, down, top to bottom, and Ford support. Tried this and that replaced a few specked parts tested and really wanted to solve the problem. More

Fast service department! Went for an oil change and tire rotation, received exactly what I went in for. The service department is very helpful and on top of everything, they Went for an oil change and tire rotation, received exactly what I went in for. The service department is very helpful and on top of everything, they keep you informed and are very knowledgeable. More

Fast and easy service Always fast and friendly service. This is the seventh vehicle we have purchased at Grinwald and the experience has always been great Thank You Grinwal Always fast and friendly service. This is the seventh vehicle we have purchased at Grinwald and the experience has always been great Thank You Grinwald Ford. More

Fast reliable service Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I know that the work will be done right. Have had no problems with sales or service at Grinwald. More

Condescending I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup a I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup an appointment and hopefully it will duplicate what's happening. When I arrived the service person began to explain how the fob had a low frequency, etc, etc. I showed him that the car did not respond when activated. They took the car in and about a 1/2 hour later the manager tells me they checked it out and it works fine and then proceeds to give information that he printed out on the to use the fob to start the car. I felt I was being treated like a fifteen year old and this was the first time I had ever used this type of system. There is a saying that the salesmen sells you the first car and the service department sells you the second car. This service department needs to think about that. I called John Grinwald and told him how disappointed I was in my treatment. More