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69 Reviews of Grinwald Ford - Service Center
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April 07, 2016
Great service The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality an The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality and done quickly. More
by nstrub
Verified CustomerEmployees Worked With
Todd Loeber
April 07, 2016
Service Department Visit Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as I awaited in the customer lounge area. More
by CAN79MAN
Employees Worked With
Todd Loeber, Ian Swinson
April 05, 2016
Success in making a bad engine work properly My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had a My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had an issue with knocking noise. The service department worked hard to find a solution to the engine noise and did find a cure for the noise. I will say Grinwald Ford was very helpful in trying to get my problem fixed. I am very pleased with the effort by Todd Loeber and the staff to get my problem resolved. Todd, his crew, and Grinwald Ford, I feel went beyond what you would expect, to make me a happy customer. This is a to notch service department, and a quality Ford dealership. I highly recommend Grinwald Ford More
by DON-KAREN
Employees Worked With
Todd Loeber, Joe Kundinger
March 26, 2016
Awesome Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's deci Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's decision-making and never 2nd guess his diagnosis of the problem. His customer service skills go above and beyond what is expected. More
by BOB51
Employees Worked With
Todd Loeber
March 25, 2016
service The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new ti The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new tire put on by a different dealership. Go figure. More
by chad19
Employees Worked With
Todd Loeber
March 24, 2016
Honest and Fair! They gave me a honest fair review of my vehicle, let me know what needed to be done. Excellant staff. Worked with me and only did what was needed. They gave me a honest fair review of my vehicle, let me know what needed to be done. Excellant staff. Worked with me and only did what was needed. More
by peterichard1
Employees Worked With
Joe Kundinger
March 22, 2016
quick fixes I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They call I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They called when it came in to set up appointment. I made it for after work and it took them maybe 15 minutes to fix a couple small things. All of it was free of charge as well which I wasn't expecting as it was a used car. Great buying experience More
by RUNNERJB12
Employees Worked With
John Munzel, Ian Swinson
March 16, 2016
Always pleasant We feel very comfortable with every visit being a purchase or maintenance done. Very pleasant staff. I feel prices are good and like that they take ca We feel very comfortable with every visit being a purchase or maintenance done. Very pleasant staff. I feel prices are good and like that they take care of rebates! More
by Junebug
Employees Worked With
Bill Maron
March 14, 2016
Above and Beyond Grinwald Service went ABOVE & BEYOND their service requirements. They installed my towing baseplate, brake switch assembly and brake lights in an expe Grinwald Service went ABOVE & BEYOND their service requirements. They installed my towing baseplate, brake switch assembly and brake lights in an expert fasion. I have a 2013 C-Max SEL. The installation LOOKS like OEM from the factory. Excellent work, excellent quality and excellent looks. Thank you FORD SERVICE, THANK YOU IAN SWINSON! More
by GBFANKEN
Employees Worked With
Ian Swinson
February 20, 2016
OK WARRANTY CHECK UP HAD OUR FOCUS IN FOR WARRANTY CHECK. THE SERVICE DEPARTMENT PEOPLE WERE VERY EFFICIENT AND PROFFESIONAL.TOOK CAR FOR TEST DRIVE AND FOUND RIGHT STRUT HAD OUR FOCUS IN FOR WARRANTY CHECK. THE SERVICE DEPARTMENT PEOPLE WERE VERY EFFICIENT AND PROFFESIONAL.TOOK CAR FOR TEST DRIVE AND FOUND RIGHT STRUT SHOULD ALSO BE REPLACED More
by JACK & CONNIE
Employees Worked With
Todd Loeber, Joe Kundinger
