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Grinwald Ford - Service Center

Watertown, WI

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69 Reviews

69 Reviews of Grinwald Ford - Service Center

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June 29, 2016

Bait & switch. I was told there was a sale on tires in June and they would MEET OR BEAT ANY PRICE. I was told a written estimate by the competitor was required. They More

by ERICGERARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Loeber
Dec 27, 2016 -

Grinwald Ford responded

Your feedback is appreciated! Our low price tire guarantee is on the price of the tire only, unfortunately. I apologize for the confusion and we appreciate your business throughout the years.

June 23, 2016

My car was seviced to specs in a flash. My car needed wheel alignment due to hitting a speed bump too fast. The machine printouts showed me that an alignment was needed and that it was corr More

by crup89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Munzel, Ian Swinson
May 30, 2016

Great Work, Great Service We feel good about having our cars worked on at Grinwald Ford. They are very friendly. The checkups and repairs are done well. Sometimes they've even More

by MLSRUESINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
May 25, 2016

Excellent Service I have always had fast, efficient and friendly service for all my ford vehicles for the entire 35 years I have been dealing with the Grinwald establi More

by AKAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Ian Swinson, Joe Kundinger
May 04, 2016

Service Department is awesome Without a doubt this is the best service department experience I have had in 40 years of buying new vehicles They are prompt, courteous and fix the v More

by tschuetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
May 04, 2016

Oil Change The customer service, as usual, was outstanding! All employees who work there are so friendly and always have a smile on their face. Great Place. More

by CONNIEWANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert, Joe Kundinger
May 02, 2016

Recall service apt I couldn't be more satisfied with the service dept. Todd and his co-workers had a car available for me to use during the recall work(approximately) More

by dmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Loeber
April 14, 2016

Good service Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service More

by BRIDGETMINCHESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
April 14, 2016

Customer focused service! It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles More

by WOLFFMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Wickert, Todd Loeber
April 14, 2016

Great experience every time! They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car! More

by slbilgrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
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