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Grinwald Ford - Service Center

Watertown, WI

4.4
73 Reviews

73 Reviews of Grinwald Ford - Service Center

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July 14, 2016

Truck cap Brought in truck for cap and bedliner and it looks great and was completed in the time specified, I'm very happy with the truck and my experience wi More

by JIMJEROME64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for sharing your experience! We are so happy to hear you are loving your truck. Your business is greatly appreciated.

July 12, 2016

Grinwald Ford close to home and service with a smile. The service at Grinwald is great. They're awesome at explaining and get to the bottom of any problems you got for them to solve. They're close to hom More

by Salbee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk ladies are very polite., Bill Maron, Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for your feedback! We are so glad we were able to deliver the service you expected and needed. Your business is appreciated.

July 09, 2016

very good I've been a customer at Grinwald Ford for many years. Ive always been treated well and will continue to go there In the future. More

by rickgronert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Swinson
Sep 07, 2016 -

Grinwald Ford responded

Thank you so much for being a loyal Grinwald Ford customer! Your feedback is appreciated and we will continue to deliver the service you expect.

July 04, 2016

We now take ALL of our cars for service to Grinwald Ford My daughter bought her 1st car last October; then we bought another car here in November -- then we started taking our 2 other cars for standard servi More

by Daniel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your review! We are happy to hear your all around experience here was a great one. We really appreciate your business in both sales and service.

June 29, 2016

Bait & switch. I was told there was a sale on tires in June and they would MEET OR BEAT ANY PRICE. I was told a written estimate by the competitor was required. They More

by ERICGERARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Loeber
Dec 27, 2016 -

Grinwald Ford responded

Your feedback is appreciated! Our low price tire guarantee is on the price of the tire only, unfortunately. I apologize for the confusion and we appreciate your business throughout the years.

June 23, 2016

My car was seviced to specs in a flash. My car needed wheel alignment due to hitting a speed bump too fast. The machine printouts showed me that an alignment was needed and that it was corr More

by crup89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Munzel, Ian Swinson
May 30, 2016

Great Work, Great Service We feel good about having our cars worked on at Grinwald Ford. They are very friendly. The checkups and repairs are done well. Sometimes they've even More

by MLSRUESINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
May 25, 2016

Excellent Service I have always had fast, efficient and friendly service for all my ford vehicles for the entire 35 years I have been dealing with the Grinwald establi More

by AKAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Ian Swinson, Joe Kundinger
May 04, 2016

Service Department is awesome Without a doubt this is the best service department experience I have had in 40 years of buying new vehicles They are prompt, courteous and fix the v More

by tschuetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
May 04, 2016

Oil Change The customer service, as usual, was outstanding! All employees who work there are so friendly and always have a smile on their face. Great Place. More

by CONNIEWANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert, Joe Kundinger
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