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Grinwald Ford - Service Center

Watertown, WI

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69 Reviews

69 Reviews of Grinwald Ford - Service Center

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August 21, 2016

Great Service Dept. I can always depend on quick and reliable, and honest service from Grinwald Ford. They have always taken care to make sure what ever issue I had with More

by DON-KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for taking time to talk about your experience here at Grinwald Ford. We appreciate you noticing what a great team we have working for us in the service department. Thank you for being a customer of ours!

August 10, 2016

Engine Repair I took my vehicle to Grinwald for some repair work and they were very helpful and informative throughout the entire process. I would definitely recomm More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thanks Kevin for sharing your experience ! I am so glad to hear that it was a positive one and we will strive to keep that going. Thank you for your business.

August 04, 2016

Service Scheduled appointment and took Truck in, they checked it over and found a has a small leak in the a/c, so they charged it up and put dye in to later f More

by TJHELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave a review on your service experience! I hope your service issue is taken care of as quickly as possible. Thank you for your business!

August 02, 2016

Making Life Safe and Easy I gave the high rating as Grinwald Ford consistently helps me be safer while making it easy to service my vehicles. Quality work, fair price and as a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thanks for the feedback Mike! Everything you mentioned is exactly what we want our service customers to experience. Your repeat business is greatly appreciated.

July 24, 2016

Great work and friendly service. We have confidence in the work done at Grinwald Ford. They do a fine job with repairs, and sometimes do small jobs at no charge. They will give a free More

by MLSRUESINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your feedback. I am glad you noticed that our service department goes above and beyond when need be. We are proud of the team we have in place. Your business is appreciated!

July 15, 2016

missed the meaning of the wrench icon alarm I always enjoy going there but this time my wrench icon whowing as an active alarm. I asked them about it and they said it just meant that I needed an More

by SLIERMANN32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Sep 07, 2016 -

Grinwald Ford responded

Sorry about the confusion during your last service appointment! Sometimes we don't know exactly what is causing an error until we are able to take a look. Thank you for your patience in solving the issue and we do appreciate your business.

July 14, 2016

Truck cap Brought in truck for cap and bedliner and it looks great and was completed in the time specified, I'm very happy with the truck and my experience wi More

by JIMJEROME64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for sharing your experience! We are so happy to hear you are loving your truck. Your business is greatly appreciated.

July 12, 2016

Grinwald Ford close to home and service with a smile. The service at Grinwald is great. They're awesome at explaining and get to the bottom of any problems you got for them to solve. They're close to hom More

by Salbee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk ladies are very polite., Bill Maron, Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for your feedback! We are so glad we were able to deliver the service you expected and needed. Your business is appreciated.

July 09, 2016

very good I've been a customer at Grinwald Ford for many years. Ive always been treated well and will continue to go there In the future. More

by rickgronert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Swinson
Sep 07, 2016 -

Grinwald Ford responded

Thank you so much for being a loyal Grinwald Ford customer! Your feedback is appreciated and we will continue to deliver the service you expect.

July 04, 2016

We now take ALL of our cars for service to Grinwald Ford My daughter bought her 1st car last October; then we bought another car here in November -- then we started taking our 2 other cars for standard servi More

by Daniel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your review! We are happy to hear your all around experience here was a great one. We really appreciate your business in both sales and service.

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