76 Reviews of Grinwald Ford - Service Center
Service found my water pump had failed. Said 3 or 4 days. It was done overnight. Angel was great to work with!! Said 3 or 4 days. It was done overnight. Angel was great to work with!! More
I strongly recommend the Grinwald Ford service department! Our Ford had been making a knocking noise as we drove it from Colorado to Wisconsin. We needed an oil change on the way, and asked department! Our Ford had been making a knocking noise as we drove it from Colorado to Wisconsin. We needed an oil change on the way, and asked that oil change franchise to look for the problem. They found nothing. When we got to Watertown we called Ralph Schmidt at Grinwald Ford. He fit us into his schedule immediately, found the axle shaft problem, picked up the necessary parts, and replaced it WITHIN 4 HOURS! We were amazed at the low cost of the repair. Thank you, Grinwald Ford and Ralph Schmidt More
Satisfied, but. . . 1) Would have been nice to have all the greasy handprints wiped off so I wouldn't have to do it. 2) A quick run through the carwash would have been n 1) Would have been nice to have all the greasy handprints wiped off so I wouldn't have to do it. 2) A quick run through the carwash would have been nice as well. More
I scheduled an appointment online to have my transmission flushed. When I arrived, I was told the online program did not keep up with their scheduling. I was told I was called to let me know and a voicemail flushed. When I arrived, I was told the online program did not keep up with their scheduling. I was told I was called to let me know and a voicemail was left for me. I checked my phone log and no call was received from them and no voicemail was left for me. In this day of electronics, to blame the problem on the program is sad. I was headed out on vacation and had no time to reschedule somewhere else. It has been 7 years since I went to a dealership for service and it will probably be another 7 before I go back. More
Service and more I brought my wife’s 2017 SHO for oil and filters. Talked with the service manger about tires for my Boss 302. With minutes I had various prices of dif I brought my wife’s 2017 SHO for oil and filters. Talked with the service manger about tires for my Boss 302. With minutes I had various prices of different brands that were very comparable to online prices. We ordered a set and by the time I had a cup of coffee my oil change was finished. I’ll miss Grinwald Ford as we’re moving the end of August. Never a bad job on any of my cars. More
Solved my problems Had some steering issues that Boucher ford could not resolve. After explaining what the problem was dropped it off for the repairs even though we did Had some steering issues that Boucher ford could not resolve. After explaining what the problem was dropped it off for the repairs even though we did not buy it from them originally More
Best dealer service in all my life! had service department to check shimmy in front of vehicle at hiway speeds. Found a small list and did do a great job of letting me know what was bad had service department to check shimmy in front of vehicle at hiway speeds. Found a small list and did do a great job of letting me know what was bad and costs, in a very good time. More
T-Bird with no A/C Grindwald Ford diagnosed and correctly fixed the problem we had with our T-Bird. I would take my car back there again if it needs additional service. Grindwald Ford diagnosed and correctly fixed the problem we had with our T-Bird. I would take my car back there again if it needs additional service. More
Great service I took my truck in for a falty sensor.. The service was great.. they took care of it in no time and covered it all under warranty. I took my truck in for a falty sensor.. The service was great.. they took care of it in no time and covered it all under warranty. More
Disappointed I brought my Edge in with a few issues. I do not ser anything repaired. I bought the car there so I figured I would have it serviced there. Now I feel I brought my Edge in with a few issues. I do not ser anything repaired. I bought the car there so I figured I would have it serviced there. Now I feel that was a mistake. That is disappointing because people I spoke with stated they did good work. More