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Grinwald Ford - Service Center

Watertown, WI

4.6
115 Reviews
Call Service Center (920) 261-1800

115 Reviews of Grinwald Ford - Service Center

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July 23, 2025

Very professional great service explained everything fixed the first time. Would recommend service tech Jon was great as well More

by walleyeguide01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Grinwald Ford responded

Hello~ Thank you for the fantastic review highlighting our Service Team! We appreciate your recommendations and hope to work with you again! 😀

July 22, 2025

They always treat me fairly. Friendly customer service. Service is done in a timely manner. More

by CCDOVNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Jul 23, 2025 -

Grinwald Ford responded

Hi Chris~ We are glad to hear we provided you with friendly and timely service! Appreciate your feedback and look forward to seeing you again. 😀

July 21, 2025

Service writer was excellent to deal with, not pushy like many others I've dealt with in the past More

by michaelgwestphal
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Grinwald Ford responded

Hi Michael! Thank you for sharing your experience with us! Our Service Team works to provide the best customer service there is to offer. See you next time. 😀

July 18, 2025

Great service knowledgeable staff. Always willing to do their best to accommodate my schedule and checking for recalls and updates needed. More

by gdishneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Grinwald Ford responded

Hi Gail~ Thank you so much for your recommendations! Our staff of professionals is very dedicated to our customers and always provide the best service possible. We really appreciate your business! See you again soon! 😀

July 17, 2025

Employees are friendly and helpful, as well as being professional and quite efficient. Making appointments is easy and work being done is completed in a timely manner. More

by mtodd634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Grinwald Ford responded

Hello~ Thank you so much for leaving our Service Team this great review! They do work hard to provide the best customer service there is to offer. We appreciate your business! 😀

July 13, 2025

They get us in when we call seems like good work if we have a question they help us More

by MDQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Grinwald Ford responded

Good Afternoon! Thank you for taking the time to leave us a review highlighting our Service Teams! We are glad we could accommodate you, and we are always here if you need anything. 😊

June 26, 2025

Great service Rachel was awesome so was John fixed the first time will recommend Thanks More

by nick@assocci.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon plauts
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Jul 09, 2025 -

Grinwald Ford responded

Hi Nick~ Thank you for taking the time to leave a review highlighting our Service Team! They work very hard to provide our customers with only the best there is to offer! It's wonderful to hear that Rachel Smith and Jon Pautz helped to make your experience a positive one. Thank you for your business 😊

June 23, 2025

Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone More

by babsgmax6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Grinwald Ford responded

Hello~ Thanks so much for taking the time and leaving us a 5 star review! Our team of professionals is dedicated to providing the best customer service possible. We appreciate your business! 😊

June 21, 2025

Ralph is great. I wish I had a Ralph at some of my other life business interactions! More

by C K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Grinwald Ford responded

Hi~ Thank you so much for taking the time to leave this review highlighting our Quick Lane. We are thrilled that you are enjoying your experiences with Ralph, he is well versed and a great asset to our team! We appreciate your business!

June 17, 2025

Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. More

by kdstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Grinwald Ford responded

Hi Ken! We would like to thank you for your recommendations and fantastic review! Our team of professionals are always working hard to provide the best service there is. We appreciate your business! 😀

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