Grinwald Ford
Watertown, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Recall service apt I couldn't be more satisfied with the service dept. Todd and his co-workers had a car available for me to use during the recall work(approximately) I couldn't be more satisfied with the service dept. Todd and his co-workers had a car available for me to use during the recall work(approximately) 4 -5hrs. They finished in 2 and 1/2 hrs. Chelsea was good in getting me the extended warranty needed for the car. She had all the info and paperwork needed to accomplish it quickly. I have always had a great experience with the people @ Grinwald Ford, and their response to my needs. More
Hassle free, great sales staff, wonder finance staff. Our purchase experience was simply painless, the sales person Chad, whom we worked with, was awesome, great sense of humor and more importantly well v Our purchase experience was simply painless, the sales person Chad, whom we worked with, was awesome, great sense of humor and more importantly well versed in the product line. He even humored us when I started asking for a hat, after all 50k for a truck, I should get a hat, not only did he give us a hat, he had flowers for my fiancé when we walked out of the finance department. Its things in life, that matter the most. Onto the finance department, zero pressure on extended warranties and other things that typical finance people do in the car buying world. We wanted an extended service contract as well as undercoating, she laid out the different options and the associated costs and that was that. No pressure what so ever. A complete side note, the finance lady Chelsea, she should be a model, absolutely stunning. More
Good service Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service dept. More
Customer focused service! It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles, we always know that we are in excellent hands. Thank you for continuing to impress! More
Great experience every time! They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car! They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car! More
My Escape Thanks Chad for a smooth transaction. Buying a new vehicle can be tedious ,this was probably the easiest vehicle purchase I've made. We'll be coming Thanks Chad for a smooth transaction. Buying a new vehicle can be tedious ,this was probably the easiest vehicle purchase I've made. We'll be coming back for our future purchases. More
Great First Experience This what my first time purchasing a car. The dealer, Bill, was nothing but helpful and understanding. He was not pushy at all, which I was worried ab This what my first time purchasing a car. The dealer, Bill, was nothing but helpful and understanding. He was not pushy at all, which I was worried about. He made sure I understood everything about the car and how it works. I was very pleased with the service from all of the employees. More
New Vehicle Purchase Rating My overall sales experience was great. Bill Maron was friendly, helpful, and not at all "pushy"; an atypical sales person. Also, Bill's demeanor was My overall sales experience was great. Bill Maron was friendly, helpful, and not at all "pushy"; an atypical sales person. Also, Bill's demeanor was the same at the time of delivery and afterward. More
Great service The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality an The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality and done quickly. More
Service Department Visit Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as I awaited in the customer lounge area. More